HPC Infrastructure & Support Specialist

The University of Manchester; Manchester; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Generous employer pension contribution

Christmas closure across all depts.

Purple Place employee discount

Job summary

The University of Manchester is seeking an Infrastructure Analyst to support HPC/HTC platforms, assist with on-site hardware/software configurations and provide user guidance. The role includes operational IT responsibilities, installation, testing, and performance monitoring within a university environment.

You will support diverse users, contribute to face-to-face training, and help maintain on-site computational infrastructure while aligning with safety and installation standards.

Qualifications

• University IT portfolio knowledge of systems, applications and equipment.
• Operational/Service Architecture: knowledge of IT infrastructure and IT service processes.
• Progress reporting: methods for reporting progress and conformance against a plan.
• Equipment installation: installation, testing and commissioning of equipment and software.
• Desktop software: use of everyday desktop software.
• Networking: planning and management of networked systems and devices.
• Programming languages: basic coding concepts and syntax.

Responsibilities

• Configures the hardware/software environment as required by the system.
• Installs or removes hardware and/or software following installation instructions and standards.
• Conducts tests and documents results; resolves faults with team help as needed.
• Monitors installation performance against service levels using network management tools.
• Updates configuration management records with details of installed/removed items.
• Provides user support via ticketing system and in-person/video training sessions.

Skills

IT infrastructure knowledge

Service architecture

Progress reporting

Equipment installation

Desktop software

Networking

Programming basics

Job description

The University of Manchester is seeking an Infrastructure Analyst to support HPC/HTC platforms, assist with on-site hardware/software configurations and provide user guidance. The role includes operational IT responsibilities, installation, testing, and performance monitoring within a university environment.

You will support diverse users, contribute to face-to-face training, and help maintain on-site computational infrastructure while aligning with safety and installation standards.