Housing Support Worker, Scarborough

CIH International Housing Group; Scarborough; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Flexible working options

25 days annual leave

Learning and career development

Free Employee Assistance Programme

Employer contributory pension scheme

Maternity/paternity/adoption benefits

Care workers discounts

Employee Networks

Health and wellbeing initiatives

Cycle to Work Scheme

Corporate Health Plan

Job summary

Inspire North is seeking a Housing Support Worker in Scarborough to help individuals with complex needs secure housing and build independent futures. The role involves coordinating with landlords, utilities setup and benefits claims, and delivering tailored support visits.

You will work within the RACSS program, supporting service users to reduce reoffending risk and access education, training and employment opportunities. A driving licence and IT competency are essential.

Qualifications

• Experience supporting vulnerable people with complex needs to achieve positive outcomes.
• Strong relationship-building, communication and partnership-working skills.
• Ability to manage a caseload, complete assessments and maintain accurate records.
• Knowledge of housing, welfare benefits, homelessness, safeguarding and risk management.
• Full UK driving licence with access to a vehicle, plus confidence using IT systems and Microsoft Office.

Responsibilities

• Help clients secure stable accommodation and set up utilities and benefits claims.
• Carry out support visits and work with partner agencies.
• Manage tenancy-related issues and support clients to sustain tenancies.
• Help clients access education, training, employment or community opportunities.
• Liaise with landlords and external services to coordinate support.

Skills

Caseload management

Record keeping

Housing knowledge

Welfare benefits

IT literacy

Driving licence

Tools

Microsoft Office

Job description

The Vacancy

Join Inspire North as a Housing Support Worker!

Are you passionate about helping people overcome barriers and achieve greater independence?

We're looking for a Housing Support Worker to join our Scarborough Resettlement and Community Safety Scheme (RACSS), supporting individuals with a history of offending who are supervised by the National Probation Service. This is a rewarding opportunity to make a genuine difference by helping people secure stable accommodation, reduce the risk of reoffending, and build positive futures within their communities.

No two days are the same. One day you could be supporting a client to move into accommodation and set up utilities and benefit claims, while the next you may be carrying out support visits, working with partner agencies, managing tenancy-related issues, or helping someone access education, training, employment, or community opportunities. You'll work closely with colleagues, landlords and external services to ensure clients receive the support they need to sustain their tenancies and achieve their goals.

Who we’re looking for:

• Experience supporting vulnerable people with complex needs to achieve positive outcomes.
• Strong relationship-building, communication and partnership-working skills.
• Ability to manage a caseload, complete assessments and maintain accurate records.
• Knowledge of housing, welfare benefits, homelessness, safeguarding and risk management.
• Full UK driving licence with access to a vehicle, plus confidence using IT systems and Microsoft Office.

Why Join Us?

We understand that when people feel supported and valued, they can achieve great things - and we want you to be part of that.

Here’s what you’ll enjoy as part of our team:

• Flexible working options to help you balance work and life in a way that suits you.
• 25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.
• A wealth of learning and career development opportunities, with paid and tailored training to support your growth.
• Free, confidential Employee Assistance Programme 24/7, including access to counselling and GP services - your wellbeing is a priority.
• Employer contributory pension scheme to help secure your future.
• Great maternity, paternity and adoption benefits to support you and your family.
• Exclusive care workers discounts to make life a little easier.
• Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.
• A variety of health and wellbeing initiatives to keep you feeling your best.
• Cycle to Work Scheme to help you stay active and reduce your carbon footprint.
• Access to a Corporate Health Plan to support your physical and mental health.

We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued!

If you’re ready to use your skills to help others succeed, we’d love to hear from you.

For an informal chat about the role please contact Megan Burrows, Service Manager via [e-mail].

Recruitment is ongoing, and we’re reviewing applications as they come in. To give yourself the best chance, we recommend applying as early as possible. Please note that we may close the advert at any time if we find the right candidate or receive a high volume of strong applications.

Good Luck!

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.