Housing Support Worker

BDS (Northern) Limited; Truro; On-site; GBP 29,000 - 37,000; Full time

Job summary

BDS (Northern) Limited in Truro is recruiting a Housing Support Worker to assist vulnerable tenants in securing and maintaining accommodation. The role covers 36 hours per week on a rolling rota between 8:30am and 8:30pm, in a 15-space complex.

You will support residents with mental health issues, substance misuse or homelessness, conduct risk assessments, maintain records, and work with partners to promote independence and access to services. A DBS is required and driving may be needed.

Qualifications

• Understanding of support needs and support planning.
• Experience of risk assessing and risk management.
• Accurate record keeping and computer skills.
• Confident in lone working and a good team player.
• Flexible working approach.

Responsibilities

• Providing responsive, person-centred assistance to individuals with complex needs, helping them achieve positive outcomes and independence.
• Build open and trusting relationships with residents, colleagues, and partner agencies to ensure seamless and comprehensive support.
• Encourage individuals to engage in social, educational and employment opportunities, preventing isolation and promoting self-determination.
• Conduct risk assessments and maintain professional boundaries, ensuring health, safety and compliance with safeguarding policies.

Skills

Lone working

Team player

Flexible

Record keeping

Computer skills

Risk assessment

Support planning

Job description

Job Title: Housing support worker

Location: Truro

Hours: 36 hours per week over 5 days on a rolling rota between the hours of 8.30am and 8.30pm

Contract: Temporary contract with potential of to become permanent

Salary: £15.36 per hour paye or £19.64 per hour via umbrella

Position :

Do you thrive helping possible tenants get into accommodation where they feel safe?

BDS Recruitment are looking for an experienced Housing Support Worker to work in Truro. The complex consists of 15 spaces.

The role will include supporting vulnerable tenants who may have a history of mental health issues, substance misuse or homelessness to maintain their tenancies and live independently.

Key duties:

• Providing responsive, person-centred assistance to individuals with complex needs, helping them achieve positive outcomes and independence.
• Build open and trusting relationships with residents, colleagues, and partner agencies to ensure seamless and comprehensive support.
• Encourage individuals to engage in social, educational and employment opportunities, preventing isolation and promoting self-determination.
• Conduct risk assessments and maintain professional boundaries, ensuring health, safety and compliance with safeguarding policies.

Essential Criteria:

• Have an understanding of support needs and support planning.
• Have experience of risk assessing and risk management.
• Have accurate record keeping and computer skills.
• Confident in lone working and be a good team player.
• Have a flexible working approach to work.

Desirable:

• Experience within a supported housing setting
• Understanding of tenancy agreements

An enhanced DBS will be required and a car driver is required in case of occasional cover to other sites