Housing Support Worker

Morgan Hunt; Coventry; On-site; GBP 12,000 - 18,000; Full time

Job summary

Morgan Hunt is recruiting a Housing Support Worker in Coventry to provide housing-related support and tenancy sustainment. You will work hands-on in the community, visiting clients and travelling across Coventry in pairs to deliver consistent assistance.

You will manage a caseload of around 40 clients, supporting a range of ages. An Enhanced DBS is required, and a full UK driving licence is preferred for travel between visits.

Qualifications

• Experience in housing support, homelessness, or similar settings.
• Experience with vulnerable individuals, young people or adults.
• Committed to promoting independent living.
• Strong communication, organisational and time-management skills.
• Ability to work independently and as part of a team.
• An Enhanced DBS is required.

Responsibilities

• Manage a caseload of approximately 40 clients with housing-related support.
• Carry out face-to-face support visits across Coventry in pairs.
• Support individuals to maintain tenancies and prevent homelessness.
• Provide practical, person-centred support tailored to needs.
• Help clients overcome barriers to independent living and improve housing situations.
• Build positive relationships with service users.
• Maintain accurate case notes and update records using a tablet/mobile device.
• Organise and manage your diary to ensure regular visits.

Skills

Communication skills

Organisational skills

Time management

Teamwork

Empathy/people skills

Job description

Housing Support Worker

Location: Coventry

Hours: Monday - Friday, 9:00am - 5:00pm

Contract: Temp to Perm

Start Date: Immediate

DBS: Required - Standard

Driving Licence: Preferred but not essential

About the Role

We are currently recruiting for a Housing Support Worker to join a well-established charity supporting individuals across Coventry who are experiencing or at risk of homelessness.

This is a hands-on, community-based role focused entirely on delivering housing-related support to individuals, helping them maintain their tenancies, overcome challenges and work towards independent living.

You will manage a caseload of approximately 40 clients, supporting a mixed age range of young people and adults. The role will involve travelling across Coventry to carry out regular support visits, working alongside another team member to ensure clients receive consistent and effective support.

Support visits will be carried out in pairs, providing an opportunity to work collaboratively with colleagues while building positive relationships with the people accessing the service.

This is a great opportunity for someone who enjoys working directly with people, rather than being office-based, and wants to make a genuine difference within the homelessness sector.

Key Responsibilities

• Manage a caseload of approximately 40 clients, providing ongoing housing-related support.
• Carry out face-to-face support visits across Coventry, working in pairs.
• Support individuals to maintain their tenancies and prevent homelessness.
• Provide practical, person-centred support tailored to individual circumstances and needs.
• Help clients overcome barriers to independent living and improve their overall housing situation.
• Build positive, trusting relationships with service users.
• Maintain accurate case notes and update client records using a work-provided tablet and mobile phone.
• Organise and manage your own diary to ensure regular support visits are completed.

Requirements

• Previous experience within housing support, homelessness, supported accommodation or a similar support based setting.
• Experience working with vulnerable individuals, young people and/or adults.
• A genuine passion for supporting people and promoting independent living.
• Strong communication, organisational and time-management skills.
• Confident working independently and collaboratively as part of a team.
• An Enhanced DBS is required.
• A full UK driving licence is preferred but not essential. Mileage will be paid for work-related travel if using your own vehicle.

About You

We are looking for someone who is approachable, compassionate and proactive, with a genuine interest in supporting people to make positive changes in their lives.

You will enjoy a varied, community-based role, be confident carrying out face-to-face support visits and have the ability to build meaningful relationships with individuals from a range of backgrounds.

Interviews & Start Date

Immediate start available, with interviews taking place next week.