Housing Support Worker

Morgan Hunt UK Ltd; Coventry; On-site; GBP 21,000 - 25,000; Full time

Job summary

Morgan Hunt UK Ltd is recruiting a Housing Support Worker to join a well-established charity in Coventry. You will deliver housing-related support to individuals experiencing or at risk of homelessness, helping them maintain tenancies and work towards independent living.

You will manage a caseload of about 40 clients, travel across Coventry for regular visits in pairs, and maintain clear records on a tablet/mobile.

Qualifications

• Previous experience within housing support, homelessness, or similar setting.
• Experience working with vulnerable individuals, young people and/or adults.
• Strong communication, organisational and time-management skills.
• Confident working independently and collaboratively as part of a team.

Responsibilities

• Manage a caseload of approximately 40 clients, providing ongoing housing-related support.
• Carry out face-to-face support visits across Coventry, working in pairs.
• Support individuals to maintain their tenancies and prevent homelessness.
• Provide practical, person-centred support tailored to individual circumstances and needs.
• Help clients overcome barriers to independent living and improve their housing situation.
• Build positive, trusting relationships with service users.
• Maintain accurate case notes and update client records using a tablet/mobile.
• Organise and manage your own diary to ensure regular visits are completed.

Skills

Experience with vulnerable individuals

Communication skills

Organisational skills

Time-management

Independent work

Teamwork

Job description

Driving Licence: Preferred but not essential

About the Role

We are currently recruiting for a Housing Support Worker to join a well-established charity supporting individuals across Coventry who are experiencing or at risk of homelessness.

This is a hands-on, community-based role focused entirely on delivering housing-related support to individuals, helping them maintain their tenancies, overcome challenges and work towards independent living.

You will manage a caseload of approximately 40 clients, supporting a mixed age range of young people and adults. The role will involve travelling across Coventry to carry out regular support visits, working alongside another team member to ensure clients receive consistent and effective support.

Support visits will be carried out in pairs, providing an opportunity to work collaboratively with colleagues while building positive relationships with the people accessing the service.

This is a great opportunity for someone who enjoys working directly with people, rather than being office-based, and wants to make a genuine difference within the homelessness sector.

Key Responsibilities

• Manage a caseload of approximately 40 clients, providing ongoing housing-related support.
• Carry out face-to-face support visits across Coventry, working in pairs.
• Support individuals to maintain their tenancies and prevent homelessness.
• Provide practical, person-centred support tailored to individual circumstances and needs.
• Help clients overcome barriers to independent living and improve their overall housing situation.
• Build positive, trusting relationships with service users.
• Maintain accurate case notes and update client records using a work-provided tablet and mobile phone.
• Organise and manage your own diary to ensure regular support visits are completed.

Requirements

• Previous experience within housing support, homelessness, supported accommodation or a similar support based setting.
• Experience working with vulnerable individuals, young people and/or adults.
• A genuine passion for supporting people and promoting independent living.
• Strong communication, organisational and time-management skills.
• Confident working independently and collaboratively as part of a team.

An Enhanced DBS is required.

A full UK driving licence is preferred but not essential. Mileage will be paid for work-related travel if using your own vehicle.

About You

We are looking for someone who is approachable, compassionate and proactive, with a genuine interest in supporting people to make positive changes in their lives.

You will enjoy a varied, community-based role, be confident carrying out face-to-face support visits and have the ability to build meaningful relationships with individuals from a range of backgrounds.

Interviews & Start Date

Immediate start available, with interviews taking place next week.

If you have experience within housing or homelessness support and are looking for your next opportunity, we would love to hear from you!