Housing Support & Wellbeing Specialist

Dublin Simon Community; Chester; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

25 days annual leave

5% matched pension

Paid Sick Leave Policy

Paid Maternity Leave Policy

Bike to Work Scheme

Commuter Travel Tax Savers

1st-week Comprehensive Training

Progression opportunities

Job summary

Dublin Simon Community seeks a dedicated Support Worker in Chester to assist clients with daily needs and support their personal, social and health goals. You will work across our accommodation services, following best-practice standards with a structured induction and 10 training days per year to support your development.

Working 37.5 hours per week on a full-time, permanent contract, you will report to the Service Manager and may be required to cover a 7-day liability.

Qualifications

• BA/BS degree in a relevant field and professional accreditation if required.
• At least 2 years of experience in a social or care setting.
• Understanding of homelessness and service user needs.
• Strong record keeping and report writing abilities.
• IT skills including MS Excel, PowerPoint, Word and Outlook.
• Client-focused, adaptable, accountable and resilient.
• Excellent communicator and ability to advocate for clients.
• Ability to manage challenging behaviour while maintaining respect.

Responsibilities

• Support project/key workers and management to implement goals and follow-up on actions.
• Build professional relationships with service users and residents with dignity.
• Provide emotional and motivational support to promote positive mental health.
• Liaise with housing providers, health care professionals and social welfare.
• Deliver personal, professional and social development programmes.
• Assist with medication/health regimes and healthcare appointments.
• Process enquiries and referrals to accommodation services.
• Help service users liaise with landlords and move locations when needed.
• Conduct harm reduction interventions; overdose prevention and stabilisation.
• Carry out daily duties including health support, personal care and building upkeep.
• Ensure fire safety, hazard management, building checks and ward-related compliance.
• Manage challenging behaviour and maintain accommodation agreements.
• Perform administrative duties: petty cash, records (electronic and paper), filing, queries.
• Ensure handovers, diaries, incident reports and follow-ups per policies.

Skills

Client-focused

Adaptable

Excellent communicator

Resilience

Problem-solving

MS Office

Education

BA/BS degree (level 7/8) in Psychology, Community Development, Counselling, Social Care, Social Work, or similar

Tools

Microsoft Excel

PowerPoint

Word

Outlook

Job description

Dublin Simon Community seeks a dedicated Support Worker in Chester to assist clients with daily needs and support their personal, social and health goals. You will work across our accommodation services, following best-practice standards with a structured induction and 10 training days per year to support your development.

Working 37.5 hours per week on a full-time, permanent contract, you will report to the Service Manager and may be required to cover a 7-day liability.