Housing Support Partner - Part Time

Abri Group; Greater London; On-site; GBP 13,000 - 21,000; Part time

Job summary

Abri Group is recruiting a Housing Support Partner to join our London team on a permanent basis, 25 hours per week. You will help ensure customers’ wellbeing remains at the heart of our service, supporting them through their tenancy and keeping homes safe and well managed.

In this fast-paced role, you’ll manage a caseload of customers with housing-related support needs, engaging with them to ensure their voices are heard and working closely with a supportive team to resolve tenancy issues and

Job description

We're passionate about what we do and determined our customers continue to receive a service that is second to none throughout their tenancies.

We are delighted to be recruiting for a Housing Support Partner to join us on a permanent basis for 25 hours per week.

Based out of our London office in Emily House, you'll ensure our customers’ wellbeing remains at the heart of everything we do. It’s our priority that they are supported throughout their tenancy and their homes remain safe and managed to the highest standard.

No two days will be the same in this role so enthusiasm, a can-do attitude, and a genuine passion for always going the extra mile will be essential as you’ll take ownership of supporting a caseload of customers with housing related support needs engaging with and involving our customers wherever possible, so they know their voices are being heard.

You’ll have the confidence and assertiveness to engage with customers, sometimes managing difficult conversations, and using your excellent people skills to resolve any issues relating to their tenancy. This is a fast paced role within a supportive, close working team and promises to be hugely rewarding for the right candidate.

This is a fantastic opportunity to join a team as committed as you are to making a huge difference in the lives of our customers.