Housing Support Officer

Adecco; Redhill; On-site; GBP 28,000 - 34,000; Full time

Job summary

Adecco is seeking a dedicated Housing Support Officer in East Sussex to support young residents in trusted accommodation. You will manage a caseload, deliver regular key-working sessions, and develop personalised plans to promote independence and positive outcomes.

This role requires safeguarding knowledge, strong communication, and the ability to work independently across varied cases. You will liaise with local authorities and partner services to secure housing stability and successful move-on

Qualifications

• Experience in housing support, supported housing, homelessness, or similar.
• Experience delivering key-working, support planning and risk assessment.
• Understanding safeguarding vulnerable individuals.
• Strong communication and record-keeping skills.
• Ability to manage a varied caseload independently.
• Full UK Driving Licence with access to a vehicle.

Responsibilities

• Manage a caseload of young people within supported accommodation.
• Deliver regular key-working sessions and person-centred support.
• Complete support plans, risk assessments, reviews and safeguarding interventions.
• Support residents with tenancy sustainment and independent living skills.
• Signpost and refer into relevant services including healthcare, education, employment and community support.
• Liaise with local authorities, probation services, social workers and external agencies.
• Maintain accurate and timely case records, support notes and outcome reporting.
• Contribute to positive move-on and resettlement outcomes for residents.

Skills

Caseload management

Key-working

Risk assessment

Safeguarding

Communication

Record-keeping

Independent working

Driving licence

Vehicle access

Motor insurance

Job description

Housing Support Officer

Location: East Sussex
Salary: £31,000
Contract: Full-Time

Our client is seeking an experienced Housing Support Officer to provide person-centred support to young people living within supported accommodation services. The role focuses on helping residents develop the skills, confidence and resilience needed to sustain accommodation, achieve independence and move towards positive long-term outcomes.

Key Responsibilities

• Manage a caseload of young people within supported accommodation.
• Deliver regular key-working sessions and person-centred support.
• Complete support plans, risk assessments, reviews and safeguarding interventions.
• Support residents with tenancy sustainment and independent living skills.
• Signpost and refer into relevant services including healthcare, education, employment and community support.
• Liaise with local authorities, probation services, social workers and external agencies.
• Maintain accurate and timely case records, support notes and outcome reporting.
• Contribute to positive move-on and resettlement outcomes for residents.

Essential Requirements

• Previous experience within Housing Support, Supported Housing, Homelessness, Young People's Services, Floating Support or a similar support-focused role.
• Experience of key-working, support planning and risk assessment.
• Good understanding of safeguarding and supporting vulnerable individuals.
• Strong communication, record-keeping and partnership-working skills.
• Ability to work independently and manage a varied caseload.
• Full UK Driving Licence.
• Access to a vehicle for work purposes.
• Business-use motor insurance covering work-related travel.

This is an excellent opportunity to join a well-respected organisation making a genuine difference to the lives of vulnerable young people across East Sussex whilst delivering high-quality, outcome-focused housing support