Housing Support & Independence Coach

YMCA Bournemouth; Lower Blandford St Mary; On-site; GBP 25,000 - 30,000; Part time

Benefits offered by this job

Pension contribution

Employee Assistance Programme

Gym discounts

Blue Light Card eligibility

Savings across YMCA Bournemouth venues

Discounts on activities

Wellbeing services

Room hire

Accommodation stays

Job summary

YMCA Bournemouth is seeking an Accommodation and Support Worker to help residents facing homelessness achieve stability and independence. You will work within the housing department, delivering day-to-day support, fostering positive relationships and promoting personal growth in a caring, inclusive setting.

The role requires empathy, strong communication, and the ability to work flexibly including evenings and weekends.

Qualifications

• Working with clients with some kind of support need (essential).
• Experience in dealing with the UK benefit welfare system (desirable).
• Understanding of housing and homelessness context is beneficial.

Responsibilities

• Provide day-to-day support to residents in accommodation services.
• Offer person-centred support to develop life skills and goals.
• Assist with arrears recovery and debt monitoring in collaboration with colleagues.
• Contribute to a safe, welcoming environment and complete health and safety checks.
• Participate in safeguarding and reporting as required.

Skills

Empathy

Communication

Teamwork

Organisational

Diversity & inclusion

Flexibility

Education

Health and social care level 3

Job description

YMCA Bournemouth is seeking an Accommodation and Support Worker to help residents facing homelessness achieve stability and independence. You will work within the housing department, delivering day-to-day support, fostering positive relationships and promoting personal growth in a caring, inclusive setting.

The role requires empathy, strong communication, and the ability to work flexibly including evenings and weekends.