Homelessness - Support Worker

Bcha; Ferndown; On-site; GBP 21,000 - 27,000; Full time

Job summary

BCHA is seeking Support Workers for our homelessness accommodation in Bournemouth. You will be a key worker providing one-to-one support and helping customers move toward independent living.

You will work as part of a dedicated team, using trauma-informed approaches and offering training and development to grow your skills in a supportive environment.

Qualifications

• Excellent communication with customers and colleagues.
• Ability to support customers to build recovery plans.
• Empathetic, non-judgemental and respectful approach.
• Comfortable working in a fast-paced housing support setting.

Responsibilities

• Carry out regular one-to-one sessions with customers.
• Provide practical and emotional support to enable independent living.
• Promote customer participation in services and activities.
• Liaise with colleagues and external agencies and service providers.

Skills

Communication

Empathy

Team player

Self-motivation

Job description

We need Support Workers to join the team at our homelessness accomodation in Bournemouth. This is a role where you can genuinely make a real difference, where you can add real value as part of a dedicated team of professionals

.

You will act as a key Support Worker for a number of customers, carrying out regular one to one sessions, enabling positive, trusting and respectful relationships to be built and enable them to move forward to independent living.

We can offer you:

• a rewarding, challenging and varied role;
• the opportunity to combine your people and organisational skills;
• the opportunity to learn about and use trauma informed approaches;
• a role that gives you real job satisfaction in helping others;
• full training and support to develop your skills;
• the opportunity to work in a supportive and friendly environment

To be successful in this role you will need to:

• be a good communicator and able to facilitate support for customers;
• enable and empower customers to build their own recovery plans;
• provide practical, emotional support and encouragement;
• actively promote customer participation in services & activities;
• liaise effectively with colleagues, external agencies & service providers;
• be empathic and non- judgemental;
• be self-motivated, able to use your initiative and be a great team player;
• be flexible, adaptable, calm and considered
• have experience of our client groups, transferable skills or willing to learn;

BCHA Safer Recruitment:

Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures. As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA.

Our overall aim is to 'deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation.