Housing Support Coordinator (Supported Living)

CIH International Housing Group; Park Central; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Health and wellbeing support

Company-paid life insurance

Parental leave and annual leave scheme

Company-funded training

Flexible working and inclusive culture

Exclusive discounts and salary sacrif

Cycle to Work

33 days annual leave pro rata

Job summary

Sanctuary Supported Living is seeking a Housing Assistant to join our compassionate, community-focused team in Birmingham. You will oversee day-to-day operations of the supported housing service, assist with tenancy tasks, and help ensure safeguarding compliance across our schemes.

You will build strong relationships with residents and stakeholders, manage records and resources, and support the delivery of a high-quality tenancy service while embracing our inclusive values and flexible working

Qualifications

• Experience delivering tenancy services.
• Ability to prioritise tasks and meet deadlines.
• Basic knowledge of Microsoft Office packages.
• Literacy and numeracy skills equivalent to GCSE Grade C in English and Maths.
• NVQ Level 2 or equivalent in a relevant area.
• Ability to analyse and interpret data.
• Experience using housing management systems is desirable.
• Full valid driving licence and access to own vehicle required as travel is essential to the role.

Responsibilities

• Oversee the day-to-day running of the supported housing service to deliver an effective housing management service.
• Assist with tenancy and void management to maintain occupancy levels.
• Support and promote compliance with safeguarding policies and procedures.
• Build positive relationships with customers and key stakeholders.
• Manage supplies, furniture and equipment and keep records and filing systems up to date.

Skills

Tenancy services

Task prioritisation

Microsoft Office

GCSE English & Maths

NVQ Level 2

Data analysis

Housing management systems desired

Driving licence & vehicle

Education

GCSE English & Maths

NVQ Level 2 or equivalent

Tools

Microsoft Office

Housing management systems

Job description

Sanctuary Supported Living is seeking a Housing Assistant to join our compassionate, community-focused team in Birmingham. You will oversee day-to-day operations of the supported housing service, assist with tenancy tasks, and help ensure safeguarding compliance across our schemes.

You will build strong relationships with residents and stakeholders, manage records and resources, and support the delivery of a high-quality tenancy service while embracing our inclusive values and flexible working