Housing Support Assistant — Flexible Hours & Growth

Sanctuary Group; Bartley Green; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Health and wellbeing

Life insurance

Pension

Training

Flexible working

Inclusive culture

Retail discounts

Cycle to Work

Job summary

Sanctuary Supported Living is seeking a Housing Assistant to support day-to-day operations across a Birmingham scheme. The role involves managing tenancy activities, voids, and safeguarding compliance, while building strong relationships with residents and stakeholders.

The package includes generous annual leave, sick pay, a pension scheme and company-funded training, with flexible working options and supportive networks for staff wellbeing.

Qualifications

• Experience delivering tenancy services.
• Basic knowledge of safeguarding policies and procedures.

Responsibilities

• Oversee the day-to-day running of the supported housing service to deliver an effective housing management service
• Assist with tenancy and void management to maintain occupancy levels
• Support and promote compliance with safeguarding policies and procedures
• Build positive relationships with customers and key stakeholders
• Manage supplies, furniture and equipment and keep records and filing systems up to date
• Experience delivering tenancy services
• Ability to prioritise tasks and meet deadlines
• Full valid driving licence and access to own vehicle required as travel is essential to the role

Skills

Literacy and numeracy

Education

NVQ Level 2 or equivalent in a relevant area

GCSE English and Maths

Tools

Microsoft Office

Job description

Sanctuary Supported Living is seeking a Housing Assistant to support day-to-day operations across a Birmingham scheme. The role involves managing tenancy activities, voids, and safeguarding compliance, while building strong relationships with residents and stakeholders.

The package includes generous annual leave, sick pay, a pension scheme and company-funded training, with flexible working options and supportive networks for staff wellbeing.