Housing Solutions Officer - Fixed-Term, Prevent Homelessness

North East Combined Authority; Tees Valley; Hybrid; GBP 27,000 - 38,000; Full time

Benefits offered by this job

Generous annual leave options

Excellent pension and top-up options

Flexible working

Electric car lease scheme

Cycle to work scheme

Wellbeing portal and EAP

Job summary

Middlesbrough Council is seeking a Housing Solutions officer for an 18-month fixed term to support homelessness prevention and client assessments in Middlesbrough. The role involves working with a team to deliver housing advice, assess needs, and coordinate referrals to含 services while maintaining accurate records and timely communication.

The role offers blended working options where appropriate and a friendly induction, with potential development opportunities within the Housing Solutions team.

Qualifications

• Demonstrate how you prioritise development and wellbeing of a team.
• Experience of working effectively with a range of services and have the skills, passion and resilience to work creatively with service users who are accessing Housing Solutions.

Responsibilities

• Carry out homelessness assessments in line with the Homelessness Reduction Act 2017 also Domestic Abuse Act 2021.
• Aim to prevent homelessness wherever possible using creative and collaborative methods.
• Carry out thorough investigations to support statutory decisions making throughout the application process, assess the needs of the service user and formulate a personal housing plan.
• Be responsible for making referrals to relevant commissioned and non-commissioned services.
• Be creative and innovative in your approach to supporting people at risk of homelessness.
• Work as part of a wider Housing Solutions team to prevent and relieve homelessness wherever possible.
• Record information accurately and in a timely manner.
• Effectively communicate with colleagues, applicants, and stakeholders.
• Be part of a service that provided housing advice / support, Monday - Friday, working on a duty rota.

Skills

Team leadership

Job description

Middlesbrough Council is seeking a Housing Solutions officer for an 18-month fixed term to support homelessness prevention and client assessments in Middlesbrough. The role involves working with a team to deliver housing advice, assess needs, and coordinate referrals to含 services while maintaining accurate records and timely communication.

The role offers blended working options where appropriate and a friendly induction, with potential development opportunities within the Housing Solutions team.