Housing Solutions Officer

Middlesbrough Council; Tees Valley; On-site; GBP 27,000 - 38,000; Full time

Benefits offered by this job

Leave entitlement

Pension scheme

Flexible working

Electric car lease

Cycle to work

Wellbeing portal

Staff lottery

Travel and car parking

Training and development

Career progression

Job summary

Middlesbrough Council is recruiting for an 18-month fixed term Housing Solutions role in Tees Valley. The post focuses on assessing homelessness, preventing homelessness, and formulating personal housing plans in collaboration with service users and partner agencies.

You will work on referrals to commissioned and non-commissioned services, maintain accurate records, and communicate effectively with applicants and stakeholders. Flexible/blended working and full induction are available.

Qualifications

• Experience delivering homelessness assessments under relevant legislation (Homelessness Reduction Act 2017; Domestic Abuse Act 2021).
• Ability to work creatively with services to prevent homelessness and formulate personal housing plans.

Responsibilities

• Carry out homelessness assessments in line with the Homelessness Reduction Act 2017 and Domestic Abuse Act 2021.
• Prevent homelessness using creative, collaborative approaches and support statutory decision making.
• Referrals to commissioned and non-commissioned services as needed.
• Record information accurately and promptly; communicate effectively with applicants and stakeholders.
• Work as part of Housing Solutions on a rota, Monday–Friday, with blended working options.

Skills

Homelessness assessments

Case management

Stakeholder engagement

Record keeping

Communication skills

Job description

Please note that this is fixed term post due to end on 31.08.2028.

At Middlesbrough, we truly live our values and incorporate them into everything we do.

We are passionate about improving the lives of our residents, focused on achieving best outcomes and creative in the way we work with customers, ensuring they get the best support available.

We have an exciting, 18-month fixed term opportunity for a motivated individual to join the Housing Solutions team.

We are looking for someone who can:

• Carry out homelessness assessments in line with the Homelessness Reduction Act 2017 also Domestic Abuse Act 2021.
• Aim to prevent homelessness wherever possible using creative and collaborative methods.
• Carry out thorough investigations to support statutory decisions making throughout the application process, assess the needs of the service user and formulate a personal housing plan.
• Be responsible for making referrals to relevant commissioned and non-commissioned services.
• Be creative and innovative in your approach to supporting people at risk of homelessness.
• Work as part of a wider Housing Solutions team to prevent and relieve homelessness wherever possible.
• Record information accurately and in a timely manner.
• Effectively communicate with colleagues, applicants, and stakeholders.
• Be part of a service that provided housing advice / support, Monday – Friday, working on a duty rota.

Whilst in post there will be development opportunities alongside flexible working within the option of a blended working environment (home and office where appropriate).

New staff joining Middlesbrough can expect a warm welcome from the teams, our Director and Chief Executive and full induction process.

To be successful in this role you need to:

• Demonstrate how you prioritise development and wellbeing of a team.
• Have experience of working effectively with a range of services and have the skills, passion and resilience to work creatively with service users who are accessing Housing Solutions.

If this is you, this may be the opportunity you are looking for!

In return we can offer:

• Generous leave entitlement with an option to purchase up to 10 additional days annual leave per year.
• Excellent pension plus top-up options.
• Staff networks run by our staff for our staff.
• Flexible working (dependent on job role).
• Electric car lease scheme.
• Cycle to work scheme.
• Employee benefits portal including Wellbeing and Employee Assistance Programme.
• Staff lottery.
• Travel and car parking schemes.
• Ongoing training and development opportunities.
• Fantastic career progression opportunities and lots more!

Please note Middlesbrough Council do not currently offer sponsorships.

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.