Housing Solutions Private Rented Sector Officer

Kirklees Metropolitan Council; Tees Valley; Hybrid; GBP 32,000 - 34,000; Full time

Benefits offered by this job

Generous annual leave

Excellent pensions

Staff networks

Flexible working

Electric car lease

Cycle to work

Wellbeing portal

Staff lottery

Travel and car parking schemes

Training and development opportunities

Fantastic career opportunities

Job summary

Middlesbrough Council is recruiting for a two-year fixed-term role within the Housing Solutions team in Middlesbrough. The post focuses on implementing the Renters Rights Act 2025 and preventing homelessness through creative, collaborative approaches with landlords and partner services.

You will work to support applicants, undertake assessments, and promote changes in our neighbourhoods while benefiting from flexible/blended working arrangements and a supportive team environment.

Responsibilities

• Work in close partnership with Environmental Health and Public Protection on Renters Right Act aspects.
• Carry out homelessness assessments under Homelessness Reduction Act 2017 to prevent homelessness.
• Be creative and innovative in supporting people at risk of homelessness.
• Liaise with landlords to enquire about evictions where necessary.
• Work with Housing Solutions team to prevent and relieve homelessness.
• Record information accurately and timely; communicate with colleagues, applicants and stakeholders.

Job description

The role

Please note that this is a fixed term post due to end on 31.03.2028.

At Middlesbrough, we truly live our values and incorporate them into everything we do.

We are passionate about improving the lives of our residents, focused on achieving best outcomes and creative in the way we work with customers, ensuring they get the best support available.

We have an exciting, two-year fixed term opportunity for a motivated individual to join the Housing Solutions team, who will take on a specific role to support applicants around the pending changes to the Private Rented Sector with the implementation of the Renters Rights Act 2025.

We are looking for someone who can:

• Work in close partnership with the colleagues of Environmental Health and Public Protection with regards to all relevant aspects of the Renters Right Act.
• Carry out homelessness assessments in line with the Homelessness Reduction Act 2017 and aim to prevent homelessness wherever possible using creative and collaborative methods.
• Be creative and innovative in your approach to supporting people at risk of homelessness.
• liaise with landlords where necessary to make enquiries around evictions.
• Work as part of the wider Housing Solutions team to prevent and relieve homelessness wherever possible.
• Record information accurately and in a timely manner.
• Effectively communicate with colleagues, applicants and stakeholders.
• Help to promote the changes made by the new legislation to colleagues and stakeholders and take this message out into ours neighbourhoods.

To be successful in this role you will need to demonstrate how you prioritise development and well-being of a team, have experience of working effectively with a range of services and have the skills, passion and resilience to work creatively with service users who are accessing Housing Solutions.

Whilst in post there will be development opportunities alongside flexible working with the option of a blended working environment (home and office where appropriate).

New staff joining Middlesbrough can expect a warm welcome from the teams, our Director and Chief Executive and full induction process.

If this is you, this may be the opportunity you are looking for!

In return we can offer:

• Generous annual leave entitlement with an option to purchase up to 10 additional days annual leave per year.
• Excellent pensions plus top-up options.
• Staff networks run by our staff for our staff.
• Flexible working (dependent on the role).
• Electric car lease scheme.
• Cycle to work scheme.
• Employee benefits portal including Wellbeing and Employee Assistance Programme.
• Staff lottery.
• Travel and car parking schemes.
• Ongoing training and development opportunities.
• Fantastic career opportunities and lots more!

Contact Joanne West, Team Manager – Housing Solutions at [e-mail] or Natalie Banks, Assistant Team Manager – Housing Solutions at [e-mail].

Please note Middlesbrough Council do not currently offer sponsorships.

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.

Company: Middlesbrough Council

Salary: £32,046 – £33,673

Location: Middlesbrough, North Yorkshire

Sector: Housing

Sector: Neighbourhood Services

Job Role: Officer