Housing Solutions Officer - Homelessness Prevention (12m FTC)

Housing Quality Network; Colchester; On-site; GBP 26,000 - 32,000; Full time

Job summary

Colchester Borough Homes is seeking a Housing Solutions Officer for a 12-month fixed-term maternity cover based in Colchester. You will manage demand for housing services, offer detailed advice, and work to prevent homelessness.

You will assess applications for housing across all tenures, determine duties owed, and collaborate with partner agencies to meet residents' needs while achieving service targets.

Qualifications

• Understanding of Housing Act 1996 Part 7 (as amended) and Homelessness Reduction Act 2017.
• Customer-focused with ability to manage a varied workload.
• Ability to assess housing applications and determine duties owed.

Responsibilities

• Provide information and advice to applicants with housing needs.
• Assess applications for housing options across tenures.
• Work with partners to prevent homelessness and meet duties.

Job description

Colchester Borough Homes is seeking a Housing Solutions Officer for a 12-month fixed-term maternity cover based in Colchester. You will manage demand for housing services, offer detailed advice, and work to prevent homelessness.

You will assess applications for housing across all tenures, determine duties owed, and collaborate with partner agencies to meet residents' needs while achieving service targets.