Housing Services Coordinator: Resident Support & Compliance

Anchor Hanover Group; Weymouth; On-site; GBP 25,000 - 31,000; Full time

Job summary

Anchor Hanover Group is seeking a Housing Services Administrator to support housing management at The Hollies, Weymouth. The role involves welcoming residents, coordinating meetings, handling post, and maintaining smooth office operations in a 36-hour-per-week schedule on a 6-month fixed-term contract.

You will assist with financial records, support debt management, and help ensure health and safety compliance across properties, providing excellent customer service and teamwork when needed.

Qualifications

• Some admin or support experience.
• Excellent customer service skills.
• Organised with ability to manage deadlines.
• Able to work independently or in a team.

Responsibilities

• Welcoming and communicating with residents, scheduling meetings, managing post, and keeping the office running smoothly.
• Handling financial records, assisting with debt management, and ensuring everything stays on track.
• Supporting health & safety by conducting inspections, addressing risks, and keeping the place hazard-free.
• Helping to carry out compliance audits and checks and making sure all our properties meet regulations.
• Supporting to tackle complaints, resolving issues, and keeping communication flowing with contractors and residents.
• Coordinating void property inspections and repairs to ensure quick turnarounds for new residents.

Skills

People skills

Proactive

Organisation

Team player

Admin experience

Customer service

Job description

Anchor Hanover Group is seeking a Housing Services Administrator to support housing management at The Hollies, Weymouth. The role involves welcoming residents, coordinating meetings, handling post, and maintaining smooth office operations in a 36-hour-per-week schedule on a 6-month fixed-term contract.

You will assist with financial records, support debt management, and help ensure health and safety compliance across properties, providing excellent customer service and teamwork when needed.