Housing Management Assistant

BRC Jobs; Canterbury; On-site; GBP 18,000 - 22,000; Full time

Job summary

BRC Jobs is seeking a Housing Management Assistant for a temporary role in Canterbury. You will help ensure supported accommodation is safe, well-maintained and welcoming, working with Homeless & Prevention Coaches and external partners.

The role requires organisation, strong communication, and the ability to handle challenging situations calmly. Driving licence and vehicle access are essential; experience with housing management and safeguarding is valued.

Qualifications

• Full driving licence and access to your own vehicle.
• Experience of housing management, health & safety or housing law.
• Experience supporting homeless or vulnerable people is desirable.

Responsibilities

• Carry out regular property, health & safety and compliance checks.
• Support residents with practical housing management.
• Report and follow up repairs, damage and maintenance issues.
• Ensure rooms and communal areas are clean, safe and ready for residents.
• Manage tenancy and licence agreements and explain residents’ responsibilities.
• Recognise and report safeguarding concerns appropriately.
• Liaise with landlords, Housing Associations, Local Authorities and other agencies.
• Maintain accurate housing, financial and administrative records.
• Build positive relationships with residents, colleagues and the local community.

Skills

People-focused

Organised

Confident communicator

Problem-solving

Independent worker

Job description

Housing Management Assistant

LOCATION: Canterbury

SALARY: £13.85 + holiday pay (£15.52)

DURATION: Temp for an initial 2 months, possibility for extension

HOURS: 37.5 hours per week

About the Role

We are looking for a positive, motivated and people-focused Housing Management Assistant to join our Canterbury team on a temporary basis.

You’ll help ensure our supported accommodation is safe, well-maintained and welcoming, working closely with Homeless & Prevention Coaches and external partners to support vulnerable people.

Key Responsibilities

• Carry out regular property, health & safety and compliance checks.
• Support residents with practical housing management.
• Report and follow up repairs, damage and maintenance issues.
• Ensure rooms and communal areas are clean, safe and ready for residents.
• Manage tenancy and licence agreements and explain residents’ responsibilities.
• Recognise and report safeguarding concerns appropriately.
• Liaise with landlords, Housing Associations, Local Authorities and other agencies.
• Maintain accurate housing, financial and administrative records.
• Build positive relationships with residents, colleagues and the local community.

About You

We’re looking for someone who is:

• People-focused, positive and enthusiastic.
• Organised and able to manage competing priorities.
• A confident communicator and team player.
• Adaptable, proactive and able to solve problems.
• Comfortable working independently and handling challenging situations calmly.
• Committed to safeguarding, equality and delivering a high-quality service.
• IT literate and able to maintain accurate records.

Essential: Full driving licence and access to your own vehicle, plus experience of working with different agencies/professionals and some knowledge or experience of housing management, health & safety or housing law.

Experience supporting homeless or vulnerable people is desirable but not essential.

If you’re passionate about helping people and creating safe, welcoming homes, we’d love to hear from you.