Housing Scheme Coordinator — Tenant & Community Champion

Two Rivers Housing; Newent; On-site; GBP 28,000 - 29,000; Full time

Job summary

Two Rivers Housing in Newent, Gloucestershire is seeking a Scheme Coordinator to manage HomePlus schemes and support tenants with health and safety, tenancy issues, and community activities. This permanent, full-time role is 37 hours per week and offers a salary of £27,559.94 per annum.

You will visit communities, organise events, conduct health and safety inspections, fire alarm checks, and report disrepair in line with policy, acting as first point of contact for tenants and partner agencies.

Qualifications

• GCSEs including Maths and English.
• Full UK driving licence and access to a car insured for business use.
• CIH Level 3 qualification is desirable.

Responsibilities

• Manage HomePlus schemes and support health and safety, tenancy issues and community activities.
• Conduct health and safety inspections, fire alarm and emergency lighting checks, and report defects.
• Be the first point of contact for queries and information from tenants and partner agencies.
• Visit communities regularly and organise events to promote vibrant, safe communities.

Skills

Tenant engagement

Customer service

Communication

Health and safety awareness

Team collaboration

Education

GCSEs including Maths & English

CIH Level 3 (desirable)

Job description

Two Rivers Housing in Newent, Gloucestershire is seeking a Scheme Coordinator to manage HomePlus schemes and support tenants with health and safety, tenancy issues, and community activities. This permanent, full-time role is 37 hours per week and offers a salary of £27,559.94 per annum.

You will visit communities, organise events, conduct health and safety inspections, fire alarm checks, and report disrepair in line with policy, acting as first point of contact for tenants and partner agencies.