Scheme Coordinator

Gateway Housing Association; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

Gateway Housing Association in Greater London is seeking a Scheme Coordinator for a 6-month fixed-term contract to enhance care needs for older residents through coordinated support services and smooth operation of the housing scheme.

You will work closely with residents, their families, care providers and external agencies to create a safe, engaging living environment that promotes independence and wellbeing while ensuring safeguarding and data protection compliance.

Qualifications

• Experience working with older residents and understanding care coordination
• Ability to assess resident needs and coordinate support services
• Knowledge of welfare benefits, budgeting and debt management support would be advantageous
• Experience working with multiple agencies and external care providers
• Commitment to safeguarding and health and safety protocols
• Strong documentation and data protection practices

Responsibilities

• Coordinate resident support services to meet enhanced care needs
• Assist residents with benefits, budgeting and debt management
• Coordinate multi-agency care arrangements with external providers
• Ensure safeguarding and health and safety compliance
• Support social engagement and resident involvement in housing schemes
• Maintain accurate documentation and data protection standards

Skills

Needs assessment

Care coordination

Budgeting

Safeguarding

Data protection

Resident engagement

Interagency collaboration

Job description

We are looking for a Scheme Coordinator (6 months FTC) to deliver enhanced care needs for our older residents through the effective coordination of all resident support services and ensuring the smooth operation of their assigned housing scheme. Working closely with residents, their families, care providers, and external agencies, the post holder creates a safe, supportive, and engaging living environment to enable the independence and wellbeing of our older residents. Your accountabilities will include but not limited to:

• Resident support e,g, residents needs assessment, viewings and tenancy sign up
• Assistance in claiming housing benefits, other welfare benefits, budgeting and debt management support services
• Multi agency Care Coordination across external care providers
• Ensuring Safeguarding of residents and adherence to GHA policy and procedures
• Ensuring Health and Safety protocols to ensure the wellbeing and security of residents
• Social Engagement of residents through scheme based decisions that reflect resident involvement and resident voice
• Accurate documentation and ensuring compliance with data protection protocols