Housing & Safeguarding Specialist

Tate; Telscombe; Sur place; GBP 33 000 - 45 000; Plein temps

Résumé du poste

Tate is seeking an experienced Housing Officer to join a busy tenancy services team in Brighton. You will manage a varied caseload, balancing tenancy support, enforcement, and safeguarding to deliver high-quality housing management services to residents.

This fully office-based role involves tenancy visits, case file preparation, and collaboration with partner agencies to achieve positive outcomes while upholding accessibility and equality.

Qualifications

• Experience in Housing Management, Tenancy Management, or Neighbourhood Management.
• Strong knowledge of housing legislation and tenancy enforcement.
• Experience handling complex casework involving vulnerable residents.
• Confidence preparing legal documents and supporting court proceedings.
• Excellent communication and conflict-resolution skills.
• Ability to balance support and enforcement in decision-making.
• Proficient IT skills including Microsoft Office.
• CIH or equivalent housing qualification desirable

Responsabilités

• Manage a range of tenancy and housing management cases.
• Investigate and resolve ASB and tenancy breaches.
• Support vulnerable residents and collaborate with partner agencies.
• Conduct tenancy visits, estate inspections, and welfare checks.
• Prepare case files, witness statements, and legal docs.
• Attend court hearings and represent the landlord when required.
• Work closely with legal, police, social services and other agencies.
• Handle complaints, disputes, and complex housing issues.
• Ensure properties, estates and tenancies are managed effectively and safely

Connaissances

Housing management

Tenancy management

ASB processes

Legal documentation

Court proceedings

Communication

Conflict resolution

IT skills

Formation

CIH or equivalent housing qualification

Outils

Microsoft Office

Description du poste

Tate is seeking an experienced Housing Officer to join a busy tenancy services team in Brighton. You will manage a varied caseload, balancing tenancy support, enforcement, and safeguarding to deliver high-quality housing management services to residents.

This fully office-based role involves tenancy visits, case file preparation, and collaboration with partner agencies to achieve positive outcomes while upholding accessibility and equality.