Housing Rehousing Officer: Customer‑Focused Support

Sheffield City Council HQ; Sheffield; On-site; GBP 26,000 - 32,000; Full time

Job summary

Sheffield City Council is inviting applications for a Rehousing Officer in the Rehousing and Homelessness Team. The role focuses on supporting customers with housing needs, prioritising and organising work, and delivering high-quality customer service in a busy environment.

You will join a team of experienced Officers and Managers, with emphasis on resilience, communication, and a customer-first approach. The council supports flexible working and equality, diversity, and inclusion across the

Responsibilities

• Provide operational and support functions to customers with housing needs.
• Help manage customer expectations within available accommodation resources.
• Work within a team of Officers and Managers who provide guidance and support.

Job description

Sheffield City Council is inviting applications for a Rehousing Officer in the Rehousing and Homelessness Team. The role focuses on supporting customers with housing needs, prioritising and organising work, and delivering high-quality customer service in a busy environment.

You will join a team of experienced Officers and Managers, with emphasis on resilience, communication, and a customer-first approach. The council supports flexible working and equality, diversity, and inclusion across the