Housing Registration Officer

Thurrock Council; Grays; On-site; GBP 29,000 - 33,000; Part time

Job summary

A local government authority in Grays is seeking a dedicated Housing Registration Officer to assess housing applications and provide guidance to residents. The ideal candidate will possess strong communication skills, attention to detail, and experience in housing legislation. This role includes managing sensitive information efficiently and requires a DBS check. The position offers generous benefits, including training and flexible working opportunities.

Benefits

Generous annual leave entitlement

Local Government Pension Scheme

Flexible working opportunities

Ongoing training and professional development

Employee assistance programme

Staff discounts and local offers

Supportive working environment

Qualifications

• Experience handling sensitive casework with accuracy.
• Ability to assess housing applications in line with policy.
• Confidence in updating internal systems.

Responsibilities

• Assess housing applications to ensure eligibility and housing need.
• Provide advice and guidance to residents on the housing register.
• Work effectively within the Allocations Team.

Skills

Attention to detail

Strong communication skills

Teamwork

Understanding of housing legislation

Organizational skills

Resilience

Tools

Objective Housing Management System

NEC Housing Management System

Job description

Housing Registration Officer

Job Details

• Posting date: 27 November 2025
• Salary: £29,253 to £32,736 per year
• Hours: Full time
• Closing date: 27 December 2025
• Location: Thurrock, Essex, RM17 6SL
• Company: Thurrock Council
• Job type: Temporary
• Job reference: 2750_1764243655

Summary

Job Title: Housing Registrations Officer

Salary: £29,253- £32,736 per annum

Grade: C

Contract Type: Fixed Term/Internal Secondment - 10 months maternity cover

Working Hours: 37 hours per week

We are seeking a dedicated Housing Registrations Officer to join our Allocations Team. In this role, you will be responsible for assessing housing applications in line with policy to ensure eligibility and housing need. You will provide clear advice and guidance to residents navigating the housing register.

Attention to detail, strong communication skills and the ability to work effectively as part of a team are essential. The successful candidate will be confident in updating internal systems and handling sensitive casework with accuracy and care. Experience using Objective and NEC Housing Management Systems is desirable.

Due to the nature of this role, the ideal candidate will have an understanding of housing legislation, particularly in relation to our Allocations policy and eligibility criteria. This is a fast-paced environment that requires resilience, organisation, and a solution-focused approach.

DBS Check: A Basic Disclosure and Barring Service (DBS) check is required.

Benefits of Working with Us

• Generous annual leave entitlement
• Local Government Pension Scheme
• Flexible and hybrid working opportunities (where applicable)
• Ongoing training and professional development
• Employee assistance programme and wellbeing support
• Staff discounts and local offers
• A supportive and inclusive working environment

Closing Dates

• Redeployment Only: 27th November 2025
• Internal & External Applications: 28th December 2025
• Interview Date: To Be Confirmed

Additional Information

If you have any questions about the role or interview process, please contact:

Vicky Shaw - email

Proud member of the Disability Confident employer scheme

About Disability Confident

A Disability Confident employer generally offers an interview to any applicant who declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations, such as high-volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled and non-disabled people.