Housing Property Services Administrator (Contract)

Reed Specialist Recruitment; United Kingdom; On-site; GBP 24,000 - 32,000; Full time

Job summary

Reed Specialist Recruitment is seeking a proactive Technical Support Officer to join the Housing Property Services team on a contract basis. The role focuses on delivering technical administrative support, managing work orders, job tickets, and invoicing, while providing excellent customer service to tenants, contractors, and internal teams.

Ideal candidates will have experience in housing/property services administration, strong organisational skills, and confidence with IT systems and

Qualifications

• Previous experience in an administrative or support role (housing or property services preferred).
• Strong organisational and multitasking skills.
• Excellent communication and customer service abilities.
• Confident working with IT systems, databases, and finance systems.

Responsibilities

• Manage work orders / job tickets / repairs scheduling from receipt to completion
• Handle customer enquiries, complaints, and service requests via phone and face-to-face
• Provide administrative support within housing property services and repairs & maintenance
• Maintain housing databases, records, and documentation (data protection compliant)
• Process purchase orders (POs), invoices, and finance administration
• Liaise with tenants, contractors, trades, and housing officers
• Prepare documents, reports, letters, and meeting minutes
• Support compliance, engineering, and property teams
• Deliver strong customer-focused service delivery within SLA targets

Skills

Organisational skills

Multitasking

Communication skills

IT systems proficiency

Job description

Reed Specialist Recruitment is seeking a proactive Technical Support Officer to join the Housing Property Services team on a contract basis. The role focuses on delivering technical administrative support, managing work orders, job tickets, and invoicing, while providing excellent customer service to tenants, contractors, and internal teams.

Ideal candidates will have experience in housing/property services administration, strong organisational skills, and confidence with IT systems and