Contracts Administrator

Premier Work Support; Greater London; On-site; GBP 24,000 - 30,000; Full time

Job summary

Premier Work Support is recruiting a Temporary Contracts Administrator to provide administrative support within an Estate Services team in Medway, Kent. You will handle contract administration, data management, customer service and financial administration in a busy environment.

Responsibilities include raising and monitoring works orders, updating records, liaising with contractors and customers, processing invoices, and supporting KPI and expenditure reporting.

Qualifications

• Proven administrative experience.
• Strong attention to detail and organisational skills.
• Experience maintaining records and handling data.
• Clear communication with customers, contractors and colleagues.
• Proficient with Microsoft Office, especially Excel, Word and Outlook.
• Experience with housing management software.
• Experience with workforce management software.

Responsibilities

• Providing administrative and contract support.
• Raising and monitoring works orders and service requests.
• Maintaining accurate records and updating systems.
• Liaising with contractors, customers and colleagues.
• Coordinating appointments and contractor visits.
• Processing invoices and purchase orders.
• Supporting KPI, performance and expenditure reporting.
• Responding to customer enquiries and service requests.
• Maintaining documentation in line with company procedures and data protection requirements.

Skills

Microsoft Office

Excel

Attention to detail

Organisational skills

Data handling

Customer communication

Tools

ONE Housing software

Total Mobile

Job description

We are recruiting for a Temporary Contracts Administrator to provide administrative support within an Estate Services team. The role covers contract administration, data management, customer service and financial administration.

Hours: Monday-Thursday 8:00am-4:30pm, Friday 8:00am-3:30pm

Location: Medway, Kent

The Role

You will support the day-to-day administration of estate services, working with operational teams, contractors and customers to ensure services are delivered efficiently and records are accurate.

Key responsibilities include:

• Providing administrative and contract support.
• Raising and monitoring works orders and service requests.
• Maintaining accurate records and updating systems.
• Liaising with contractors, customers and colleagues.
• Coordinating appointments and contractor visits.
• Processing invoices and purchase orders.
• Supporting KPI, performance and expenditure reporting.
• Responding to customer enquiries and service requests.
• Maintaining documentation in line with company procedures and data protection requirements.

Essential Requirements

• Previous administration experience.
• Strong attention to detail and organisational skills.
• Experience maintaining records and handling data.
• Writes and speaks with ease and communicates confidently with customers, contractors and colleagues.
• Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook.
• Working knowledge of ONE Housing housing management software.
• Working knowledge of Total Mobile workforce management software.
• Strong IT skills and the ability to manage competing priorities and deadlines.
• GCSE (or equivalent) in English and Maths at Grade C/4 or above.
• Experience within social housing, property services, facilities management or estate services.

Desirable

• Experience supporting contract management.
• Experience processing invoices and purchase orders.
• Experience producing reports, KPIs or analysing service data.
• A Business Administration, Housing or Property-related qualification.

This role would suit someone who is organised, reliable and confident working in a busy environment, with a strong eye for detail and customer service