Housing Administrator

4Recruitment Services Ltd; Harlow; On-site; GBP 30,000 - 36,000; Full time

Job summary

Harlow District Council is seeking a Technical Support Officer in Harlow to provide expert advice and support to managers and employees across all aspects of employee relations casework.

Reporting to the Lead ER Manager, you will work with partners to deliver an effective People service across the organisation, including housing administration and asset management tasks, training and database access, and daily tenant interactions.

Qualifications

• Background in housing administration and technical support for asset management and compliance.
• Understand the relationship between capital and revenue budgets in repairs and capital investment.
• Knowledge of Health and Safety relating to technical housing repairs.

Responsibilities

• Dealing with Asset Management providing support to tenants, internal and external colleagues.
• Helping coordinate stock condition surveys/Energy Performance Surveys
• Dealing with enquiries and providing a written/oral response as required
• Undertaking general administration e.g. minute taking, preparing reports, supporting housing analysts, and detailed record keeping.
• Help with user training and facilitate access to databases
• Dealing with tenants/leaseholders daily

Skills

Housing administration

Technical support

Record keeping

Training support

Tools

Database access

Job description

Technical Support Officer Harlow District Council

Mead Park

Full time 37.5 Hours per week

12 Month Contract

GBP116.96 PAYE per day

Role

Reporting to the Lead Employee Relations (ER) Manager, you will provide expert advice and support to managers and employees across all aspects of employee relations casework, including complex cases, within a shared services environment.

You will work closely with the Lead ER Manager, Strategic People Business Partners, Talent Acquisition Business Partners, and Learning & Culture Partners to ensure the delivery of an effective, consistent, and collaborative People service across the organisation.

Duties

• Dealing with Asset Management providing support to tenants, internal and external colleagues.


• Helping coordinate stock condition surveys/Energy Performance Surveys


• Dealing with enquiries and providing a written/oral response as required


• Undertaking general administration e.g. minute taking, preparing reports, supporting housing analysts, and detailed record keeping.


• Help with user training and facilitate access to databases


• Dealing with tenants/leaseholders daily

Essential Experience

• Applicants should have a background in housing administration and providing technical support to Housing asset management and compliance teams.


• Understand the relationship between capital and revenue budgets within a repairs and capital investment environment.


• Knowledge of Health and Safety relating to technical issues within housing repairs.

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.