Technical Support Officer

Opus People Solutions Ltd; Redditch; On-site; GBP 18,000 - 26,000; Full time

Job summary

Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Technical Support Officer to provide administrative and customer support to the Housing Property Service teams, including Electrical Services and Capital and Contracts, Gas Services, Health & Safety and Compliance.

The post holder will be responsible for scheduling inspections and raising jobs for electrical and communal compliance across the council's housing assets and ensuring all statutory regulations and codes

Qualifications

• The successful candidate will be a strong administrator proficient in IT programmes.
• Previous knowledge of facilities management, construction or property is advantageous.

Responsibilities

• Taking calls, arranging appointments and liaising with customers suppliers and contractors
• Updating the property management system
• Updating compliance and asset spreadsheets
• Issuing and monitoring programmes of works
• Booking supervisor inspections, chasing no access and compliance due dates and certification
• Raising jobs, closing jobs and covering phones for gas servicing during team annual leave.
• Raising purchase orders and processng invoices

Skills

Strong administrator

IT proficiency

Tools

Property management system

Job description

Technical Support Officer

Hourly rate: £15.81

Location: Crossgate House Redditch B98 7SN- office based

Contract: 3 months with review for extension

Working hours: Monday-Friday 9 to 5

Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Technical Support Officer to provide administrative and Customer support to the Housing Property Service teams, including Electrical Services and Capital and Contracts, Gas Services, Health & Safety and Compliance.

Purpose of the Role:

The post holder will be the Council's Electrical Technical Support Officer who will be responsible for scheduling inspections and raising jobs for electrical and communal compliance across the council's housing assets ensuring it complies with all statutory regulations, approved Codes of Practice (ACOP), official guidance standards and best practice.

The post holder will be responsible for the day to day scheduling, filing, issuing and monitoring of all electrical EICR, Smoke, No Access, Installation programmes to the contractor

Responsibilities will include:

• Taking calls, arranging appointments and liaising with customers suppliers and contractors
• Updating the property management system
• Updating compliance and asset spreadsheets
• Issuing and monitoring programmes of works
• Booking supervisor inspections, chasing no access and compliance due dates and certification
• Raising jobs, closing jobs and covering phones for gas servicing during team annual leave.
• Raising purchase orders and processng invoices The successful candidate will be a strong administrator proficient in IT programmes. Previous knowledge of facilities management, construction or property is advantageous.