Housing Policy and Compliance Officer

Ashfield District Council; East Midlands; On-site; GBP 37,000 - 39,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Generous annual leave entitlement

Employee benefits package

Flexible working

Job summary

Ashfield District Council in Kirkby-In-Ashfield is seeking a Housing Policy and Compliance Officer on a full-time, permanent basis (37 hours per week). The role focuses on shaping and reviewing housing policies and ensuring compliance with regulatory requirements to deliver quality outcomes for tenants.

You will work with Housing Managers and corporate colleagues to use data and tenant feedback to drive improvements, develop policies, manage projects, and support transformation initiatives.

Qualifications

• Experience in social housing and tenant services.
• Strong analytical and written/oral communication skills.
• Good understanding of the regulatory framework for social landlords.

Responsibilities

• Shape, develop and review housing policies.
• Drive service improvements using data and tenant feedback.
• Support regulatory compliance and evidence for Consumer Standards.
• Collaborate with Housing Managers and stakeholders.

Skills

Social housing experience

Analytical skills

Communication skills

Regulatory knowledge

Policy development

Project management

Job description

Ashfield District Council have an exciting opportunity for a Housing Policy and Compliance Officer to join the team based in Kirkby-In-Ashfield. You will join us on a full time, permanent basis (37 hours per week) and in return, you will receive a competitive salary of £36,581 - £39,481 per annum.

Are you passionate about improving housing services and making a real difference for tenants?

We are looking for a motivated and forward-thinking Housing Policy and Compliance Officer to join our Housing Management team. This is an exciting opportunity to play a key role in shaping, developing and reviewing housing policies, ensuring our services remain compliant with regulatory and legislative requirements while delivering excellent outcomes for tenants.

Working closely with Housing Managers and corporate colleagues, you will use data, tenant feedback and sector best practice to drive service improvements, support regulatory compliance, develop evidence for the Consumer Standards, and help implement service transformation initiatives.

The successful candidate will have experience of working within social housing, strong analytical and communication skills, and a good understanding of the regulatory framework for social landlords. You will be confident developing policies, managing projects and working collaboratively with a range of stakeholders.

If you are passionate about continuous improvement, tenant-focused services and helping shape the future of social housing, we would love to hear from you.

What We Offer

In return, we offer:

• A supportive and friendly working environment.
• Opportunities to develop your skills and experience within Housing Management.
• Flexible working arrangements where applicable.
• Local Government Pension Scheme.
• Generous annual leave entitlement and employee benefits package

Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.

Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.