Housing Options Officer — Remote/Hybrid & Impactful

We Manage Jobs(WMJobs); Warwick; On-site; GBP 36,000 - 39,000; Full time

Benefits offered by this job

Supportive team environment

Training & development

Flexible working

Employee benefits package

Job summary

Warwick District Council is recruiting Housing Options Officer to prevent homelessness and support customers in securing or sustaining accommodation. You will assess circumstances, provide advice, and develop personalised housing plans while collaborating with partner agencies.

The role requires resilience, empathy, and excellent communication to handle a diverse caseload. Hybrid working and office attendance as required are available.

Qualifications

• Motivated, resilient and customer-focused individuals.
• Ability to assess applications and make decisions under homelessness legislation.
• Develop personalised housing plans and work with partners to secure accommodation.
• Willingness to participate in training and development opportunities.

Responsibilities

• Assess applications and make decisions in line with homelessness legislation.
• Develop personalised housing plans for customers.
• Work closely with partner agencies to achieve positive outcomes.
• Manage a diverse caseload with strong organisation and communication.

Skills

Customer focus

Empathy

Communication skills

Resilience

Education

CIH Level 3 qualification (training opportunity)

Job description

Warwick District Council is recruiting Housing Options Officer to prevent homelessness and support customers in securing or sustaining accommodation. You will assess circumstances, provide advice, and develop personalised housing plans while collaborating with partner agencies.

The role requires resilience, empathy, and excellent communication to handle a diverse caseload. Hybrid working and office attendance as required are available.