Housing Options Officer

Ashfield District Council; Kirkby-in-Ashfield; On-site; GBP 33,000 - 36,000; Full time

Benefits offered by this job

43 days holiday

Local Government Pension Scheme

Flexible working

Job summary

Ashfield District Council is recruiting a Housing Options Officer to join the Kirkby-in-Ashfield team on a full-time, permanent basis. You will deliver customer-focused advice and assessments for residents facing homelessness.

You will assess housing needs in line with homelessness legislation and council policies, contribute to innovative practices, and work to prevent homelessness wherever possible. The role includes a generous holiday entitlement, participation in the Local Government Pension

Responsibilities

• Provide customer-focused, high-quality advice and assessment for people threatened with homelessness.
• Ensure customers’ circumstances are investigated and housing and support needs are assessed in line with homelessness legislation and Council policies.
• Interpret complex legislation and guidance and contribute to new practices to prevent homelessness.
• Help increase take-up of housing options and minimise use of temporary accommodation.

Job description

Ashfield District Council have an exciting opportunity for a Housing Options Officer to join the team based in Kirkby-in-Ashfield. You will join us on a full-time, permanent contract and in return, you will receive a competitive salary of £33,119 - £35,570 per annum.

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.

Do you want to make a real difference to the lives of residents in housing need? Do you have a passion for delivering excellent services to the community? If so, the Housing Options Officer role may be for you.

You will be responsible for providing a customer focused, high-quality advice and assessment service for people who are threatened with homelessness or are experiencing homelessness.

The successful candidate will be responsible for ensuring customers’ circumstances are investigated and their housing and support needs are assessed in accordance with the homelessness legislation, statutory guidance and the Council’s policies and procedures with a view to prevent or relieve homelessness wherever possible.

To meet the requirements of this role, you must be able to interpret complex legislation and guidance, contribute positively to the development of new working practices and initiatives that help to prevent homelessness, increase the take-up of housing options and minimise the use and cost of temporary accommodation.

Ashfield is a great place to work where employees are valued. Benefits include a very generous holiday entitlement of up to 43 days per year including Bank Holidays, Local Government pension scheme and flexible working.

DBS check required.

Closing date: 1 November 2026

Interviews: 12 and 13 November 2026

Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.

Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community