Housing Options Officer

The Methodist Church in Britain; Kirkby-in-Ashfield; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Holiday allowance

Pension scheme

Flexible working

Job summary

The Housing Options Officer post sits in the Housing Options service at Ashfield District Council, working with residents who are threatened with homelessness or already homeless. The work centres on investigating each household's circumstances and assessing its housing and support needs under homelessness law and council procedures, aiming to prevent or relieve homelessness.

The role is full-time with flexible working available.

Qualifications

• Interpreting complex legislation and guidance.

Responsibilities

• Providing a customer-focused advice and assessment service for people threatened with or experiencing homelessness.
• Investigating customers' circumstances and assessing their housing and support needs in line with homelessness legislation, statutory guidance and council policies.
• Working to prevent or relieve homelessness wherever possible.
• Contributing to new working practices and initiatives that prevent homelessness.
• Helping to increase take-up of housing options.
• Helping to minimise the use and cost of temporary accommodation.

Skills

Interpreting complex legislation

Job description

This Housing Options Officer post sits in the Housing Options service at Ashfield District Council, working with residents who are threatened with homelessness or already homeless. The work centres on investigating each household's circumstances and assessing its housing and support needs under homelessness law and council procedures, aiming to prevent or relieve homelessness. It is a full-time post with flexible working available. Applicants must be able to interpret complex legislation and guidance, and a DBS check is required.

What the job involves

• Providing a customer-focused advice and assessment service for people threatened with or experiencing homelessness
• Investigating customers' circumstances and assessing their housing and support needs in line with homelessness legislation, statutory guidance and council policies
• Working to prevent or relieve homelessness wherever possible
• Contributing to new working practices and initiatives that prevent homelessness
• Helping to increase take-up of housing options
• Helping to minimise the use and cost of temporary accommodation

What’s required

Skills & knowledge

• Interpreting complex legislation and guidance

Checks & eligibility

• DBS check

What’s offered

• Up to 43 days' holiday a year including bank holidays
• Local Government Pension Scheme
• Flexible working