Housing Options Officer

Ashfield District Council; Annesley Woodhouse; Sur place; GBP 33 000 - 36 000; Plein temps

Avantages offerts par ce poste

43 days holiday per year

Local Government Pension Scheme

Flexible working

Résumé du poste

Ashfield District Council is seeking a Housing Options Officer to join the team in Kirkby-in-Ashfield on a full-time permanent contract. The role focuses on delivering a customer-focused advice and assessment service for those threatened with homelessness or experiencing homelessness.

You will assess housing and support needs in accordance with homelessness legislation and council policies, aligning with the council’s aim to prevent homelessness wherever possible.

Qualifications

• Experience in homelessness prevention or housing options advice is desirable.
• Ability to interpret homelessness legislation and guidance.
• Strong customer service and assessment skills.

Responsabilités

• Provide a customer-focused, high-quality advice and assessment service for people threatened with homelessness or experiencing homelessness.
• Investigate customers' circumstances and assess housing and support needs in line with homelessness legislation, statutory guidance and council policies.
• Develop and implement working practices to prevent or relieve homelessness and reduce temporary accommodation usage.
• Contribute to new initiatives to increase take-up of housing options and improve service delivery.

Description du poste

Ashfield District Council have an exciting opportunity for a Housing Options Officer to join the team based in Kirkby-in-Ashfield. You will join us on a full-time, permanent contract and in return, you will receive a competitive salary of £33,119 - £35,570 per annum.

Do you want to make a real difference to the lives of residents in housing need? Do you have a passion for delivering excellent services to the community? If so, the Housing Options Officer role may be for you.

You will be responsible for providing a customer focused, high-quality advice and assessment service for people who are threatened with homelessness or are experiencing homelessness.

The successful candidate will be responsible for ensuring customers circumstances are investigated and their housing and support needs are assessed in accordance with the homelessness legislation, statutory guidance and the Council s policies and procedures with a view to prevent or relieve homelessness wherever possible.

To meet the requirements of this role, you must be able to interpret complex legislation and guidance, contribute positively to the development of new working practices and initiatives that help to prevent homelessness, increase the take-up of housing options and minimise the use and cost of temporary accommodation.

Ashfield is a great place to work where employees are valued. Benefits include a very generous holiday entitlement of up to 43 days per year including Bank Holidays, Local Government pension scheme and flexible working.

DBS check required.

Closing date: 1 November 2026
Interviews: 12 and 13 November 2026

Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.

Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.