Housing Options Officer

Derbyshire County Council; Derby; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity for a Housing Options Officer in the Housing Solutions Team at a leading council. The role involves ensuring compliance with housing legislation and providing support to individuals and families facing homelessness. Candidates must possess good interpersonal skills and be organized, self-motivated, and empathetic. The position requires a commitment to non-judgmental service delivery and includes an Enhanced Disclosure and Barring Check.

Qualifications

• Knowledge of housing legislation, especially the Homeless Reduction Act 2017.
• Experience in working with homeless individuals or those at risk.

Responsibilities

• Interviewing and assessing households at risk of homelessness.
• Overseeing day-to-day operations of the Housing Solutions team.
• Working with external partners and agencies.

Skills

Interpersonal Skills

Empathy

Judgement

Organisational Skills

Team Player

Job description

Closing date: 30 May 2025

If you have the knowledge, experience and aptitude to work in a fast-paced Housing Solutions team and are seeking a new challenge, then South Derbyshire could be the answer. Providing correct and consistent advice is paramount and your attention to and knowledge of the relevant housing legislation especially the Homeless Reduction Act 2017 codes of guidance are essential to ensuring the right advice and accommodation is secured for households when they really need it.

An exciting opportunity has arisen in the Housing Solutions Team to recruit a Housing Options Officer to ensure we are fully compliant with the new duties under the Homeless Reduction Act 2017.

Reporting to the Housing Solutions Supervisor you will work with households who are homeless or are at risk of homelessness. You will be responsible for interviewing, assessing and identifying preventions whilst overseeing the day-to-day operation of the team. You will be working with external partners, agencies and other internal sections that will improve outcomes for individuals and families.

Good interpersonal skills, empathy and sound judgement are essential in this role. You will need to be organised and self-motivated but also a good team player. The work in this service area can be difficult and stressful and you must be non-judgmental towards customers.

Due to the post having access to children and/or vulnerable adults, candidates will be required to undertake an Enhanced Disclosure and Barring Check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided.

Once you have read the job description and person specification, should you wish to discuss this role informally, please contact [e-mail]

Provisional Interview Date: 9 June 2025