Housing Options Advisor — Flexible, Impactful Role

New Start; Scotland; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Annual leave 24–29 days (pro rata)

Employer pension contribution

Free onsite parking

Discounted gym membership

Occupational health services

Extensive training and development

Supportive workplace culture

Job summary

Wyre Borough Council is seeking two Housing Options Advisors to deliver high-quality housing advice and intervention across the Wyre locality. You will assess and casework with homeless or threatened homeless individuals, coordinating with partners to secure suitable housing and support.

The role requires robust enquiry experience, knowledge of homelessness legislation, and a commitment to high-quality customer service. A driving licence and DBS clearance are required.

Qualifications

• Experience of carrying out robust enquiries.
• Understanding of Part VII Housing Act 1996 (as amended) and related guidance.
• Ability to deliver high-quality outcomes for vulnerable clients and customer service.
• Full current UK driving licence.
• Enhanced DBS clearance (paid for by us).

Responsibilities

• Prevent homelessness by offering innovative solutions to help clients remain in their homes or find alternative accommodation.
• Use problem solving and analytical skills to interpret and apply homeless legislation.
• Work as part of a team to develop innovative solutions and advance the service.

Skills

Robust enquiries

Homelessness assessments

Customer service

Driving licence

DBS clearance

Job description

Wyre Borough Council is seeking two Housing Options Advisors to deliver high-quality housing advice and intervention across the Wyre locality. You will assess and casework with homeless or threatened homeless individuals, coordinating with partners to secure suitable housing and support.

The role requires robust enquiry experience, knowledge of homelessness legislation, and a commitment to high-quality customer service. A driving licence and DBS clearance are required.