Housing Options Advisor - Flexible & Impactful Help

Wyre; Banks; In loco; GBP 33.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working arrangements

Employer pension contribution

Free onsite parking

Discounted gym membership

Occupational health services

Wellbeing services

Extensive training and development

Descrizione del lavoro

Wyre seeks two Housing Options Advisors to deliver high-quality housing advice, assessment and casework for those homeless or threatened with homelessness. You will work within the Housing Options Team across the Wyre locality to prevent homelessness and reduce temporary accommodation needs.

You will assess needs in line with homelessness legislation, build partnerships with landlords and agencies, and deliver practical solutions to help residents secure housing and support services.

Competenze

• Experience carrying out robust enquiries.
• Good understanding of Part VII Housing Act 1996 and homelessness legislation.
• Ability to deliver high-quality customer service to vulnerable clients.
• Full UK driving licence.
• Enhanced DBS clearance (paid for by us).

Mansioni

• Prevent homelessness by offering solutions to keep clients in their homes or to help them find alternative accommodation.
• Apply homelessness legislation to assess and decide on applications.
• Collaborate with partner agencies, landlords and colleagues to develop innovative housing solutions.

Conoscenze

Problem solving

Customer service

Decision making

Teamwork

Descrizione del lavoro

Wyre seeks two Housing Options Advisors to deliver high-quality housing advice, assessment and casework for those homeless or threatened with homelessness. You will work within the Housing Options Team across the Wyre locality to prevent homelessness and reduce temporary accommodation needs.

You will assess needs in line with homelessness legislation, build partnerships with landlords and agencies, and deliver practical solutions to help residents secure housing and support services.