Housing Options Advisor | Hybrid Role with Impact

City of York Council; York and North Yorkshire; Hybride; GBP 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Hybrid working

LGPS

Health & wellbeing initiatives

Learning & development

Discounts & rewards

Résumé du poste

City of York Council is seeking a dedicated Housing Options Officer to deliver high quality housing advice and innovative solutions for people who are homeless or at risk. The role involves managing a busy caseload with statutory duties under housing legislation, and requires strong interpersonal skills and the ability to adapt to fast-changing situations.

The post offers hybrid working arrangements across council offices and community settings, with a commitment to training, wellbeing, and

Qualifications

• Good interpersonal skills and the ability to adapt and react quickly to fast changing situations.
• Competency to converse and provide advice to members of the public in spoken English (CEFR level C1).

Responsabilités

• Provide high quality housing advice and innovative housing solutions to people who are homeless or at risk of homelessness.
• Manage an active caseload with responsibility for statutory duties and decisions under Housing Act 1996 and Homeless Reduction Act 2017.
• Work within Housing Options Team with hybrid home/office arrangements and some community settings.
• Contribute to prevention and relief of homelessness and explore housing options proactively.

Connaissances

Interpersonal skills

Communication

Adaptability

Description du poste

City of York Council is seeking a dedicated Housing Options Officer to deliver high quality housing advice and innovative solutions for people who are homeless or at risk. The role involves managing a busy caseload with statutory duties under housing legislation, and requires strong interpersonal skills and the ability to adapt to fast-changing situations.

The post offers hybrid working arrangements across council offices and community settings, with a commitment to training, wellbeing, and