Housing Officer - Temporary Accommodation Specialist

Hastings Frontend; Hastings; On-site; GBP 28,000 - 35,000; Full time

Job summary

Hastings Borough Council is offering a Fixed Term, full-time role as Temporary Accommodation Officer in Muriel Matters House, Hastings. You will join Housing Services to support households placed in temporary accommodation and ensure placements are well managed.

Key duties include managing placements, assisting with benefit claims and arrears, carrying out property inspections, and liaising with providers. The role is primarily office-based, with opportunities to work with colleagues and clients

Qualifications

• Experience in social housing or a related field.
• Knowledge of housing legislation and benefit processes.
• Ability to manage a varied caseload and stay resilient.
• Strong communication and IT skills.

Responsibilities

• Manage temporary accommodation placements and ensure safeguarding.
• Support clients with benefit claims, arrears, disputes, and other issues affecting their stay.
• Inspect properties and liaise with providers to maintain standards.
• Collaborate with teams to meet service targets and continuous improvement.
• Provide robust housing management services.

Skills

Social housing

Communication

Case management

IT skills

Job description

Hastings Borough Council is offering a Fixed Term, full-time role as Temporary Accommodation Officer in Muriel Matters House, Hastings. You will join Housing Services to support households placed in temporary accommodation and ensure placements are well managed.

Key duties include managing placements, assisting with benefit claims and arrears, carrying out property inspections, and liaising with providers. The role is primarily office-based, with opportunities to work with colleagues and clients