Housing Officer

Clyde Valley Housing Association; Motherwell; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

On-site gym

Flexible working

Generous holidays

Training & development opportunities

Job summary

Clyde Valley Group is recruiting a full-time Housing Officer to deliver an efficient housing management service. You will support tenants to sustain tenancies, involve customers in neighbourhood improvements, and raise satisfaction levels across CVG communities.

The role offers competitive holidays, flexible working, and an on-site gym, with training and development opportunities.

Qualifications

• Experience in housing management and knowledge of tenancy law.
• Excellent customer service and communication skills.
• Ability to engage communities and work collaboratively.

Responsibilities

• Provide an efficient housing management service to CVG customers.
• Support tenants to sustain successful tenancies and resolve issues promptly.
• Involve customers in improving neighbourhoods and services.
• Work to raise customer satisfaction and service standards.

Job description

What We’re Looking For

Clyde Valley Group (CVG) is a leading housing association committed to delivering exceptional customer experiences across all tenures. We value innovation, collaboration, and continuous improvement to ensure our services meet the highest standards.

We are recruiting for a full-time Housing Officer who will provide an efficient, effective and responsive housing management service to CVG customers. To support our customers to sustain successful tenancies, involve customers in improving our neighbourhoods and raise customer satisfaction.

Why Join Us?

You’ll be part of a forward-thinking organisation that values people, innovation, and excellence. We offer competitive benefits and the opportunity to make a real impact in the social housing sector.

In return, Clyde Valley Group offer a great remuneration and benefits package, including generous holidays and flexible working arrangements, an on-site gym and training and development opportunities.

To find out more about the role, full duties and responsibilities, you can access the Recruitment Pack

Guaranteed Interview:

As a Disability Confident Employer, we’ll interview all disabled candidates who meet all of the essential requirements for the post. If you tell us that you’re disabled, we’ll ensure that we make reasonable adjustments during each stage of the recruitment and selection process and if you join us, to where and how you work.

Closing date for Applications: Monday 19th October at 12pm

Interview Date: Tuesday 27th OctoberIf you require any further assistance with your application, please reach out to us at [e-mail].