Housing Officer

TN United Kingdom; Livingston; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in Livingston is seeking a passionate Housing Officer to ensure residents' housing needs are met. This role involves managing estates, coordinating repairs, and promoting resident involvement. Ideal candidates will have experience in housing management and excellent communication skills. Join a team committed to providing quality housing and making a difference in the community.

Benefits

Weekly pay

28 days paid annual leave

Discount vouchers

Eye care vouchers

Pension scheme options

Statutory Sick Pay

Access to assistance programme

Career growth opportunities

Qualifications

• Experience in housing roles and estate management.
• Knowledge of Universal Credit and housing legislation.

Responsibilities

• Liaise with tenants and manage estates.
• Coordinate repairs and manage arrears.

Skills

Communication

Organisation

Computer Skills

Tools

UC Landlord Portal

Job description

Position: Housing Officer
Location: Livingston
Hours: 30 hours per week

Duration: Until the end of September

Are you passionate about making a difference in your community? Do you thrive in dynamic environments where every day brings new challenges and opportunities? If so, we have the perfect role for you!

Our client provides safe, affordable, and quality housing to their residents. They believe that everyone deserves a place to call home, and they work tirelessly to support the community through innovative housing solutions and exceptional service.

As a Housing Officer, you will be at the forefront of their mission, working directly with residents to ensure their housing needs are met.

Key Responsibilities:

• Housing Management: Liaise with tenants, manage estates, address anti-social behaviour, and conduct inspections.
• Repairs: Coordinate with Maintenance Supervisors and tenants on repair issues.
• Arrears Control: Manage arrears, negotiate arrangements, and instigate legal action if necessary.
• Resident Involvement: Promote the Association's work and attend tenant meetings.
• Administration: Maintain accurate records and adhere to performance standards.
• Ideally experience in housing roles, estate management, repairs, arrears management, and using the UC Landlord Portal.
• Knowledge of Universal Credit, welfare benefits, housing legislation, and good practice.
• Excellent communication, organisation, and computer skills.
• Commitment to equal opportunities and high service standards.
• Clean driving license and access to a car.

Values and Attitudes:

• Positive and 'can-do' attitude.
• Commitment to openness, accessibility, honesty, integrity, and respect.
• Friendly and supportive approach.

Why should you temp with Office Angels?

• Weekly pay for added financial convenience.
• 28 days of paid annual leave based on a weekly accrual.
• Access to discount vouchers with various high street brands.
• Eye care vouchers and contribution towards glasses for VDU purposes.
• Support from our team to aid in finding permanent work and expert interview guidance.
• Pension scheme options with employer contributions.
• Statutory Sick Pay in case you find yourself under the weather.
• Access to our assistance programme offering free, confidential, and independent advice on various issues.
• Exciting opportunities for career growth within our sister businesses, covering multiple sectors and specialisms.

How to Apply: If you meet the criteria and are passionate about making a difference, we would love to hear from you. Please submit your CV below or email us.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities, and more. By showcasing talents, skills, and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.