Housing Officer

TN United Kingdom; Ilford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Temporary Housing Officer to join their team for a year. This full-time role involves working 36 hours per week at the Orchard Housing Office, focusing on supporting vulnerable residents and managing tenancy issues. The ideal candidate will demonstrate resilience and quick thinking, thriving in challenging situations while maintaining attention to detail. Responsibilities include collaborating with partner agencies, handling anti-social behavior cases, and ensuring tenancy sustainability. If you're creative, detail-oriented, and comfortable with confrontation, this is an exciting opportunity to make a real difference in the community.

Qualifications

• Full-time availability for a year with the ability to work 36 hours per week.
• Comfortable with confrontation and able to deal with difficult situations.

Responsibilities

• Identify vulnerable residents and collaborate with partner agencies.
• Manage all aspects of Tenancy Management including legal issues.
• Proactively manage anti-social behavior cases and negotiate solutions.

Skills

Resilience

Creative Problem-Solving

Attention to Detail

Conflict Resolution

Job description

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We are seeking a full-time Temporary Housing Officer to join our team for a year, working 36 hours per week. The role is based at the Orchard Housing Office and requires an immediate start. The successful candidate will be responsible for identifying vulnerable residents, managing tenancy issues, and effectively handling anti-social behavior cases. This role demands resilience, quick thinking, and the ability to thrive in challenging situations. The ideal candidate should be detail-oriented, adept at finding creative solutions, and comfortable with confrontation. The position may involve out-of-hours meetings and lone working, requiring daily use of a car and a full driving license.

Key Responsibilities

• Identifying vulnerable residents and collaborating with partner agencies to ensure their safety and tenancy sustainability
  
• Managing all aspects of Tenancy Management, including successions, assignments, mutual exchanges, legal issues, and court representation
  
• Proactively managing anti-social behavior cases, negotiating solutions, and maintaining detailed records
  

Requirements

Requirements:

• Full-time availability for a year
  
• Ability to work 36 hours per week
  
• Resilient and able to thrive in challenging situations
  
• Attention to detail and creative problem-solving skills
  
• Comfortable with confrontation and able to deal with difficult situations
  
• Availability for out-of-hours meetings and lone working
  
• Daily use of a car and a full driving license