Housing Officer

Sellick Partnership; Exeter; On-site; GBP 26,000 - 34,000; Full time

Job summary

Sellick Partnership is recruiting a Housing Officer in Exeter for a temporary, full-time position. The role offers hybrid working (40% office, 60% home) and a umbrella rate of £22.00 per hour.

It is with a social housing organisation and involves delivering a high-performing housing management service. Key duties include building proactive relationships with tenants, addressing anti-social behaviour, coordinating temporary accommodation and Open Housing processes, and carrying out regular

Qualifications

• Qualification to HNC level or substantial relevant experience.
• Experience with anti-social behaviour management and property inspections.
• Knowledge of Open Housing systems.

Responsibilities

• Build and maintain proactive relationships with tenants and customers.
• Deliver a high-performing housing management service to tenants in temporary accommodation.
• Understand and meet customer demand within budgets.
• Coordinate use of temporary accommodation and properties via the council's Social Lettings Agency.
• Carry out regular inspections of properties and neighbourhoods and take action to address issues.
• Support the Service Lead Housing Customers and Housing Customer Lead in developing housing services.

Skills

Anti-social behaviour management

Property inspections

Open Housing knowledge

Education

HNC level in a relevant discipline

Job description

Housing Officer

Exeter

£22.00 Umbrella

Full time, Temporary

Hybrid - 40% office, 60% home working

We are currently recruiting for a Social housing organisation based in Exeter who are looking for an Housing Officer to join their team on a temporary basis.

Responsibilities of the Allocations Officer include:

• Build and maintain proactive, positive relationships with tenants and other customers.
• Deliver a comprehensive, high-performing housing management service to Council tenants and residents in temporary accommodation, including addressing and resolving anti-social behaviour.
• Understand, anticipate, and meet legitimate customer demand within agreed budgets.
• Coordinate the effective use and management of temporary accommodation and properties managed through the Council's Social Lettings Agency.
• Carry out regular inspections of Council properties and neighbourhoods within a defined area, ensuring a thorough understanding of customer needs and Council assets, and taking appropriate action to address any issues identified.
• Support the Service Lead Housing Customers and Housing Customer Lead in the continuous development and improvement of housing services.

The successful candidate will have:

• A qualification to HNC level in a relevant discipline or substantial proven relevant experience.
• Previous anti-social behaviour management, property inspections, quarterly estate inspection.
• Knowledge of Open Housing.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website