Housing Officer

Fundacion Nuestros Hijos; Bristol; On-site; GBP 28,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Housing Officer to support and manage service users in Bristol. This role involves conducting welfare visits, property inspections, and ensuring compliance with health and safety standards. The ideal candidate will possess strong problem-solving and communication skills, along with a valid UK driving licence. With a focus on well-being and effective property management, this position offers a rewarding opportunity to make a real difference in the lives of service users. Join a supportive team and enjoy benefits such as generous annual leave, health membership, and a pension scheme, all while contributing to a meaningful cause.

Benefits

25 days annual leave plus bank holidays

Health Membership

Life cover

Pension contribution

Laptop and phone

Employee Assistance Programme

Referral scheme

Qualifications

• Experience in housing management or similar roles is essential.
• Strong communication and problem-solving skills are crucial for success.

Responsibilities

• Manage a caseload of 200-250 service users effectively.
• Conduct property inspections and ensure compliance with safety standards.

Skills

Housing Officer experience

Cultural awareness

Empathy

Problem-solving skills

Communication skills

Organizational skills

Teamwork

UK driving licence

Job description

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Job Title: Housing Officer

Location: Bristol

Salary: £28,000-£35,000

Hours: Monday-Friday, 40 hours per week, 8:30 am - 5:00 pm

Contract Type: Permanent

Purpose of the Role

The Housing Officer supports and manages Service Users (SUs) within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures.

Key Responsibilities

Supporting Service Users (SUs):

• Manage a caseload of 200-250 SUs.
• Conduct dispersals, inductions, and welfare checks.
• Signpost SUs to local services (e.g., healthcare, shops).
• Arrange and support transport or relocation as needed.
• Ensure the health, safety, and timely move-on of SUs.

Managing Properties

• Conduct monthly inspections and arrange necessary maintenance.
• Prepare properties for re-occupation or hand back to landlords.
• Maintain compliance with health and safety standards.
• Ensure minor repairs are completed and inventory is managed.

Required Skills

• Experience as a Housing Officer or similar role.
• Awareness of diverse cultures and backgrounds.
• Empathetic, adaptable, and resilient.
• Strong problem-solving and communication skills.
• Well-organised with effective planning abilities.
• Able to work independently and as part of a team.
• Full UK driving licence required.

Benefits

• 25 days annual leave plus bank holidays
• Health Membership
• Life cover
• 6-month probation period
• 4% employer and 4% employee pension contribution
• Laptop, phone, and other equipment as needed
• Employee Assistance Programme
• Referral scheme

The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role.

Please contact Kerrie Collett on 07778 403485 to learn more, or submit your application today.