Housing Officer

Fundacion Nuestros Hijos; Bristol; On-site; GBP 28,000 - 35,000; Full time

Job summary

An established industry player seeks a dedicated Housing Officer to support Service Users in Bristol. This role involves managing a caseload, conducting welfare checks, and ensuring properties are well-maintained. The ideal candidate will possess strong communication and problem-solving skills, along with a valid UK driving licence. Join a team that values empathy and resilience, and enjoy benefits like 25 days of annual leave, health membership, and a supportive work environment. This is an excellent opportunity to make a positive impact in the community while advancing your career.

Benefits

25 days annual leave plus bank holidays

Health Membership

Life cover

Employee Assistance Programme

Referral scheme

Laptop and phone provided

Pension contribution

Qualifications

• Experience in a similar role is essential.
• Strong problem-solving and communication skills are required.

Responsibilities

• Manage a caseload of 200-250 Service Users.
• Conduct monthly property inspections and arrange maintenance.

Skills

Experience as a Housing Officer

Awareness of diverse cultures

Empathy

Problem-solving skills

Communication skills

Organizational skills

UK driving licence

Job description

Job Title: Housing Officer

Location: Bristol

Salary: £28,000-£35,000

Hours: Monday-Friday 40 hours per week 8.30am-5pm

Contract Type: Permanent

Purpose of the Role

The Housing Officer supports and manages Service Users (SUs) within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures.

Key Responsibilities

Supporting Service Users (SUs):

• Manage a caseload of 200-250 SUs.
• Conduct dispersals, inductions, and welfare checks.
• Signpost SUs to local services (e.g., healthcare, shops).
• Arrange and support transport or relocation as needed.
• Ensure the health, safety, and timely move-on of SUs.
  
  

Managing Properties

• Conduct monthly inspections and arrange necessary maintenance.
• Prepare properties for re-occupation or hand back to landlords.
• Maintain compliance with health and safety standards.
• Ensure minor repairs are completed and inventory is managed.
  
  

Required Skills

• Experience as a Housing Officer or similar role.
• Awareness of diverse cultures and backgrounds.
• Empathetic, adaptable, and resilient.
• Strong problem-solving and communication skills.
• Well-organised with effective planning abilities.
• Able to work independently and as part of a team.
• Full UK driving licence required.
  
  

Benefits

• 25 days annual leave plus bank holidays
• Health Membership
• Life cover
• 6-month probation period
• 4% employer and 4% employee pension contribution
• Laptop, phone, and other equipment as needed
• Employee Assistance Programme
• Referral scheme
  
  

The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role.

Please contact Kerrie Collett on 07778 403485 to learn more, or submit your application today.