Housing & Neighbourhood Services Assistant

Argyll Community Housing Association Ltd; Dunoon; On-site; GBP 26,000 - 30,000; Part time

Job summary

Argyll Community Housing Association Ltd is seeking a part-time Housing and Neighbourhood Services Assistant in Dunoon. The role supports tenants in the Cowal area, handling arrears, estate inspections and tenancy conditions while ensuring vacant properties are re-let quickly.

Strong IT, organisation and communication skills are essential. The position is permanent, 14 hours per week (Thu & Fri) with pro rata salary from £26,139 to £30,461.

Qualifications

• Excellent IT skills and ability to prioritise workload.
• Excellent communication and liaison with customers and agencies.
• Basic Disclosure Scotland Check required.
• Full UK driving licence and access to a vehicle insured for business use.

Responsibilities

• Provide housing management duties for tenants in the Cowal area.
• Manage arrears and tenancy conditions and monitor estate inspections.
• Oversee vacant properties and ensure rapid re-letting.

Skills

Customer care

Arrears management

Organisation

Communication

Job description

Housing and Neighbourhood Services Assistant
ACHAG9 £26,139 - £30,461 pro rata
Permanent
14 hours per week, Thursday & Friday

Office Location: Dunoon

An exciting opportunity has arisen for a well organised, enthusiastic individual to join ACHA’s Housing & Neighbourhood Services Team to undertake a range of housing management duties for tenants in the Cowal area.

You will be responsible for providing excellent customer care to our tenants, which will include arrears management, estate inspections, anti-social behaviour and assistance with all other aspects of tenancy conditions. You will also be responsible for managing our properties that become vacant, ensuring that they are re let as quickly as possible.

Excellent IT skills are required as well as the ability to organise and prioritise your workload in an effective way. You should also possess excellent communication skills and have the ability to liaise effectively with customers and a variety of internal and external agencies.

We are a friendly, forward thinking organisation, where innovation, flexibility and positivity are encouraged.

• Basic Disclosure Scotland Check
• a full UK driving licence
• Access to a vehicle insured for business use