Housing Manager (Sheltered)

Greenacre Recruitment Ltd; Birmingham; On-site; GBP 41,000 - 48,000; Full time

Job summary

Greenacre Recruitment Ltd in Birmingham is seeking an Interim Housing Manager (Sheltered) to lead a busy service during a period of transition and ensure smooth operation across sheltered and independent living schemes. You will oversee tenancy management, rent and service charge reviews, and ensure regulatory compliance while supporting teams and delivering excellent resident services.

Ideal candidates have significant housing management experience; CIH qualification is preferred, and the

Qualifications

• Significant experience in housing management, ideally in social housing, sheltered housing, or similar environments.
• Strong knowledge of housing legislation and regulatory compliance.
• Experience with rent and service charge setting.
• Proven experience leading housing teams.
• Proactive, solutions-focused approach.
• Excellent communication and stakeholder management skills.
• Ability to work with minimal supervision in a fast-paced interim role.

Responsibilities

• Lead and support a team of housing professionals.
• Oversee tenancy management, allocations, resident enquiries and complaints.
• Manage rent arrears, voids and tenancy sustainment activities.
• Ensure compliance with housing legislation and regulatory requirements.
• Monitor health and safety obligations with property and compliance colleagues.
• Identify and manage operational and compliance risks.
• Support the annual rent-setting and service charge review process.
• Liaise with residents, contractors and external partners.
• Provide regular updates on housing performance and emerging risks.

Skills

Housing management

Team leadership

Stakeholder management

Regulatory compliance

Rent management

Job description

Interim Housing Manager (Sheltered)

Birmingham

6-Month Interim Contract

£30-£35 per Hour

Are you an experienced Housing Manager who can step into a busy service and make an immediate impact?

We are working with a well-established housing provider seeking an Interim Housing Manager to provide leadership, stability and operational oversight during a period of transition. This is a fantastic opportunity for a seasoned housing professional who enjoys hands-on management, solving challenges and supporting teams to deliver excellent resident services.

This role will play a critical part in ensuring the smooth running of housing operations, maintaining compliance standards and supporting key financial projects, including rent and service charge reviews.

The Role

Reporting into the senior leadership team, you will oversee the day-to-day delivery of housing management services across a portfolio of sheltered and independent living accommodation.

Key responsibilities include:

• Leading and supporting a team of housing professionals
• Overseeing tenancy management, allocations, resident enquiries and complaints
• Managing rent arrears, voids and tenancy sustainment activities
• Ensuring compliance with housing legislation and regulatory requirements
• Working closely with property and compliance colleagues to monitor health and safety obligations
• Identifying and managing operational and compliance risks
• Supporting the annual rent-setting and service charge review process
• Liaising with residents, contractors and external partners
• Providing regular updates on housing performance and emerging risks

About You

To be successful, you'll bring:

• Significant experience within housing management, ideally in social housing, supported housing or sheltered housing environments
• Strong knowledge of housing legislation, tenancy management and regulatory compliance
• Experience of rent and service charge setting
• Previous experience managing or supporting housing teams
• A proactive, solutions-focused approach
• Strong communication and stakeholder management skills
• The ability to quickly assess priorities and work effectively with minimal supervision

Desirable:

• CIH qualification (Level 4 or above) or equivalent experience
• Experience of compliance monitoring and regulatory reporting
• Previous interim management experience