Housing Manager

Niyaa People; West of England; Híbrido; GBP 38.000 - 53.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

4 month contract

Descripción de la vacante

Niyaa People is helping a values-driven housing provider recruit an experienced Housing Manager. The role offers leadership across income, tenancy, and estate management, with a hands-on presence on-site and across multiple local properties.

You will oversee a 8–10-strong team, drive housing management across a multi-site portfolio, and support service improvement in readiness for regulatory inspection. Hybrid working and a 4-month contract are on offer.

Formación

• Proven leadership of a housing management team.
• Experience across tenancy management, income, lettings/allocations and ASB.
• Ability to support a multi-disciplinary team across several sites.
• Comfortable managing across busy sites and providing a strong on-site presence.

Responsabilidades

• Provide confident, visible leadership to a busy housing management team
• Line manage and support a team of 8–10 staff across income, tenancy/estate management and domestic services
• Oversee tenancy management across a multi-site portfolio
• Monitor and drive income collection performance
• Lead on allocations and lettings activity
• Support resolution of ASB cases (low volume)
• Maintain a strong on-site presence, coaching and supporting front-line colleagues
• Contribute to service improvement and regulatory inspection preparation
• Ensure a smooth and effective handover from the current postholder

Conocimientos

Housing management leadership

People management

Multi-site coordination

Income and tenancy management

Descripción del empleo

We’re working in partnership with a values-driven housing provider to recruit an experienced Housing Manager. This is a key leadership role offering the opportunity to step into a well-established service and make an immediate impact—ensuring continuity, supporting teams on the ground, and helping prepare for an upcoming regulatory inspection.

About the organisation This respected housing provider manages a diverse portfolio of supported and general needs homes across multiple local sites. With a strong community focus, they deliver high-quality tenancy, income, and estate services through locally based teams, working closely with residents to create safe, well-managed environments.

Key responsibilities of a Housing Manager:

• Provide confident, visible leadership to a busy housing management team
• Line manage and support a team of 8–10 staff across income, tenancy/estate management and domestic services
• Oversee tenancy management across a multi-site portfolio
• Monitor and drive income collection performance
• Lead on allocations and lettings activity
• Support resolution of ASB cases (low volume)
• Maintain a strong on-site presence, coaching and supporting front-line colleagues
• Contribute to service improvement and regulatory inspection preparation
• Ensure a smooth and effective handover from the current postholder

Working arrangements

• 35 hours per week
• Hybrid model:
  • 1–2 days per week in the main office
  • Regular site visits across local properties
  • 1 day per week working from home for admin

What we’re looking for

• Proven experience in housing management leadership (Housing Team Manager or similar)
• Strong operational knowledge across tenancy management, income, lettings/allocations and ASB
• A confident and supportive people manager, experienced in leading multi-disciplinary teams
• Comfortable working across multiple sites and maintaining a visible presence
• Able to hit the ground running and manage a smooth transition
• Experience supporting service improvement or regulatory readiness is highly desirable
• A pragmatic, hands-on approach suited to interim assignments

What’s on offer

• Competitive rate of £33 per hour (umbrella)
• Initial 4 month contract
• Opportunity to make a meaningful impact within a respected housing organisation
• A varied, people-focused role combining leadership, operational delivery and project work