Community Housing Manager — Field‑Based + 34 Days Leave

Home Group Limited; Reading; Presencial; GBP 32.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

34 days leave

Volunteer days

Pension matching

Life insurance

Instant pay

Discounts

Descripción de la vacante

Home Group Limited in Reading is seeking a Housing Manager to shape safe, welcoming neighbourhoods and manage housing issues from first contact to resolution. This role focuses on strong relationships with customers in your patch and collaboration with partners to protect income for reinvestment.

You will be responsible for anti-social behaviour cases, estate inspections, and working with contractors while you expand your skills in housing law and safeguarding.

Formación

• Experience in housing management or a similar customer-focused role.
• Confidence managing anti-social behaviour and complex customer situations.
• Knowledge of housing law, safeguarding, and sustaining tenancies.
• Strong organisation skills; take ownership from start to finish.

Responsabilidades

• Build trusted relationships with customers across your patch and local communities.
• Take ownership of housing issues from first contact through to resolution.
• Manage anti-social behaviour cases early to keep neighbourhoods safe and welcoming.
• Carry out estate inspections and work with contractors to keep homes compliant.
• Work with partners to support customers and protect income for reinvestment.

Conocimientos

Housing management

Customer focus

Anti-social behaviour

Tenancy law

Driving licence

Descripción del empleo

Home Group Limited in Reading is seeking a Housing Manager to shape safe, welcoming neighbourhoods and manage housing issues from first contact to resolution. This role focuses on strong relationships with customers in your patch and collaboration with partners to protect income for reinvestment.

You will be responsible for anti-social behaviour cases, estate inspections, and working with contractors while you expand your skills in housing law and safeguarding.