Housing Management Coordinator

TN United Kingdom; Darlington; Hybrid; GBP 26,000; Full time

Job summary

An established industry player is seeking a dedicated Housing Management Coordinator to join their passionate team in Darlington. This permanent, full-time role offers a unique opportunity to support customers in managing their tenancies and ensuring their homes are safe and well-maintained. With a hybrid working model, you’ll balance time between the office and home, and enjoy a range of benefits including a health cash plan and generous leave. If you are proactive, organized, and ready to make a difference in the community, this role could be your next step.

Benefits

34 days leave including bank holidays

Health cash plan

High street discounts

Opportunities for career growth

Supportive tools and wellbeing initiatives

Qualifications

• Experience managing a housing management caseload and overseeing landlord duties.
• Proactive, well-organized, and able to work independently.

Responsibilities

• Focus on tenancy support for customers, ensuring homes are safe and well maintained.
• Provide housing management services, supporting customers to manage and sustain their tenancies.

Skills

Housing management experience

Knowledge of re-letting procedures

Team leadership

Organizational skills

Collaborative working

Tools

Technology for support plans

Job description

Housing Management Coordinator Darlington - Hybrid working between Darlington and home. Permanent, full-time (37.5 hpw). Salary £25,838 per annum. Great benefits including Health Cash Plan. Home, a place where you belong.

This is a great opportunity for a Housing Management Coordinator to join our team here in Darlington at STEP.

Job Responsibilities:

1. Focus on tenancy support for customers, ensuring homes are safe and well maintained.
2. Provide housing management services, supporting customers to manage and sustain their tenancies and rent accounts.
3. Support customers with housing benefit claims and related rent account issues.
4. Issue and sign warning letters and notices, attending court when necessary.
5. Prepare properties for new tenants and ensure maximum occupancy by turning around vacant properties within set timescales.
6. Ensure health and safety compliance and maintenance standards are met.

Candidate Requirements:

• Experience managing a housing management caseload and overseeing landlord duties.
• Knowledge of re-letting procedures, rent collection, and tenancy actions.
• Ability to lead and support team colleagues.
• Proactive, well-organized, and able to work independently.
• Confident in working collaboratively with colleagues and external partners.

Note: Due to current sponsorship limitations, we cannot offer sponsorship to external candidates for this role.

Team and Work Environment:

Join Kim and the Darlington STEP team, passionate and supportive. We value diversity and inclusion, supporting all colleagues to be their authentic selves.

Job Details:

• Monday to Friday, 9am-5pm.
• Based in Darlington, with travel around properties.
• Use technology for support plans, benefit claims, and tenancy sign-ups.
• Must have a vehicle insured for business purposes; mileage paid.
• Enhanced DBS check required (paid for by us).

Benefits:

• 34 days leave (including bank holidays and a 'me day'), increasing to 39, plus volunteering days.
• Health cash plan covering dental, optical, prescriptions, and more.
• High street discounts on groceries, holidays, and days out.
• Opportunities for career growth within the organization.
• Supportive tools and wellbeing initiatives.

Find out more and apply by clicking "APPLY NOW". Early applications are encouraged as roles may close early. Contact us at [emailprotected] for assistance or accommodations during the application process.