Counter Manager - Fosse Park

TN United Kingdom; North Shields; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant beauty brand as a Counter Manager, where you will lead a passionate team dedicated to transforming customers into their best selves. In this exciting role, you will engage with customers, achieve sales goals, and perform brow services while promoting a fun and inclusive environment. With a focus on teamwork and community, you will organize events and ensure a clean, welcoming counter space. This is a fantastic opportunity to make a significant impact in the beauty industry while enjoying a dynamic work atmosphere.

Qualifications

• Availability to work weekends and late nights is essential.
• Diversity and authentic self-expression are valued.

Responsibilities

• Lead and motivate a team to achieve sales targets and ensure excellent customer service.
• Organize events and promotions to enhance customer engagement and sales.

Skills

Team Leadership

Sales Target Achievement

Customer Engagement

Brow Services (Waxing, Tinting, Tweezing)

Job description

Job Title: Counter Manager (Full-time)

Join our vibrant team at Benefit Cosmetics as a Counter Manager. We are a fun-loving, innovative beauty brand with a global presence, committed to transforming customers into their best selves while having a great time doing it.

Responsibilities

1. Management: Lead and motivate your team of Brow and Beauty Experts, delegate roles, and ensure sales targets and customer service standards are met.
2. Sales Goals: Achieve retail and service sales targets by engaging with customers, demonstrating products, and promoting repeat appointments.
3. Brow Services: Perform waxing, tinting, and tweezing to enhance customer satisfaction and encourage repeat visits. Full training will be provided.
4. Teamwork: Conduct daily meetings, communicate effectively, and recognize team achievements to maintain motivation.
5. Promotion and Events: Organize in-store and external events, including product launches and charity activities, to boost business.
6. Stock and Administration: Ensure the counter is stocked, maintain cleanliness, and complete administrative tasks regularly.
7. Staff Scheduling: Prepare fair staff rotas monthly.
8. Hygiene and Housekeeping: Keep the counter and displays clean and hygienic at all times.

Qualifications

Availability to work weekends, late nights, and bank holidays is required. We value diversity and encourage authentic self-expression.

Our Mission

To build a beauty community for all, dedicated to doing good and feeling good. We are an equal opportunity employer supporting flexible needs during our recruitment process.