Frontline Service Supervisor (Hiring Immediately)

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is searching for a Junior Front of House Manager to enhance the guest experience and lead a dedicated team. This role offers the chance to foster a positive environment, ensuring high standards are met while supporting team development. Enjoy flexible hours, generous perks, and a family-friendly policy that stands out in the industry. With a commitment to celebrating achievements and offering unique benefits, this opportunity is perfect for someone passionate about hospitality and team success.

Benefits

Biweekly pay plus a share of tips

Access to 30% of earnings before payday

Flexible hours

Free food on shift

50% off outside work

26 weeks full pay for expectant parents

Recognition through nationwide programme

Pension schemes

Gym memberships

Long service awards

Qualifications

• Passionate about supporting team and maintaining high standards.
• Eager to learn about financial performance and manage labor.

Responsibilities

• Support in coaching and developing your team.
• Own shifts to drive performance and plan staffing.

Skills

Team Leadership

Customer Service

Shift Management

Financial Performance Understanding

Job description

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Frontline Service Supervisor (Hiring Immediately), Newcastle-upon-Tyne, Tyne and Wear

Client: Wagamama

Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom

Job Category: Other

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EU work permit required:

Yes

Job Views: 3

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

Junior Front of House Manager | Full Time

At Wagamama, we celebrate differences and appreciate personality over perfection. With over 165 restaurants across the UK and Ireland, we are looking for a Junior Front of House Manager to join us on our journey to nourish from bowl to soul.

The Role:

As a Junior Front of House Manager, you will be a growing leader passionate about creating a positive environment for guests and teams. You will support in coaching and developing your team, owning your shifts to drive performance.

We’re looking for someone who:

• Is passionate about supporting your team and maintaining high standards
• Is ready to run shifts, plan staffing, and coach on the go
• Has an understanding of managing labor and rotas and is eager to learn about financial performance
• Recognizes great performance and celebrates it with your team

What’s in it for you:

• Biweekly pay plus a share of tips
• Access up to 30% of earnings before payday with Wagestream
• Flexible hours to support side pursuits
• Free food on shift and 50% off outside work
• Industry-leading family-friendly policy with 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• First to try new menus
• Wagamama parties with VIP guests
• Recognition through our nationwide programme

Additionally, we offer pension schemes, holiday, training, cycle-to-work, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.

*100% of tips go to our teams. Tips vary by restaurant and are at guests' discretion, not considered wages.